Don Franklin Somerset Hyundai
132 Turner Street
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   February 6, 2026 — Rated 10 out of 10 by S.D. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

All worked hard too helped get a good car and kindness shown was great

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Love the service department and sales. The finance guy not so much. He lied to us and won’t return my call.

Report a concern   February 3, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Nice people and they do a good job

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Convenient

Report a concern   January 23, 2026 — Rated 10 out of 10 by L.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service is always great! People are friendly.
Only thing this time- all my presets had been wiped out - radio stations, seat positions- everything- never had that happen before.
Also have been told before that only need oil change every 8000 miles - this time they said 5000- even when questioned and let them know what I had been told before.

Other than that- everything was good

Report a concern   January 23, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Dependable great warranty friendly service

Report a concern   January 21, 2026 — Rated 10 out of 10 by G.K. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very efficient, and very nice!

Report a concern   January 19, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good staff and clean waiting area

Report a concern   January 14, 2026 — Rated 9 out of 10 by P.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Professional and friendly.

Report a concern   January 14, 2026 — Rated 10 out of 10 by W.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always courteous and do a great job

Report a concern   January 14, 2026 — Rated 10 out of 10 by R.S.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They got me into the shop immediately and finished on a timely manner

Report a concern   January 14, 2026 — Rated 10 out of 10 by J.K.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The people who work there act like a family. It's really nice in that they work together and if one person can't help you in a moment then the other person will and you get to know the people there and it's it's nice. They really do everything they can to bend over backwards even when they're busy

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great communication and friendly service.

Report a concern   January 12, 2026 — Rated 10 out of 10 by H.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

10 year, 100,000 mile warranty and size

Report a concern   January 11, 2026 — Rated 10 out of 10 by K.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The staff is friendly and very helpful.

Report a concern   January 7, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

That was my first visit but everything was great.

Report a concern   January 7, 2026 — Rated 10 out of 10 by D.C.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great Service and timely

Report a concern   January 7, 2026 — Rated 10 out of 10 by P.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly service. Generally quick to get an appointment and fast service.

Report a concern   January 6, 2026 — Rated 10 out of 10 by T.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Excellent service! Staff was friendly and gave all the nessisary time to deal with any and all issues and requests with out and rush.

Report a concern   January 6, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everyone is very helpful from the service center to staff out front, helping with car sales.

Report a concern   January 5, 2026 — Rated 10 out of 10 by W.F. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I have yet to find a service/maintenance person that is not knowledgeable about the vehicle being serviced which is why, among other reasons, I have my vehicles serviced at Don Franklin Hyundai (2024 Venue) and Don Franklin Nissan (2015 Altima). I give exceptional praise to Emily as a sales representative for listening to my intent as a current lease holder and my future options for either purchasing the 2024 Venue I am currently leasing or leasing/purchasing a Hyundai Santa Cruz SEL FWD when my current lease expires.

Report a concern   January 2, 2026 — Rated 10 out of 10 by M.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

They are fast with service work and have good customer service.

Report a concern   January 2, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The staff was very informative and friendly. Emily helped answer every question I had and made sure to be honest and open about everything. Really enjoyed my experience with her.

Report a concern   January 2, 2026 — Rated 10 out of 10 by R.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The staff is very professional, courteous and prompt.

Report a concern   January 2, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Excellent help and got everything done in a timely manner. The young service assistant did a great job. Thanks

Report a concern   January 2, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Excellent selection of new and used vehicles. Staff is A+ and friendly/professional. Highly recommended!

Report a concern   January 2, 2026 — Rated 10 out of 10 by W.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very polite and professional.

Report a concern   January 2, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast

Report a concern   December 31, 2025 — Rated 10 out of 10 by T.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They are beautiful vehicles and very reliable. I love the designs of the vehicles and this is the third one I have owned. I love the designs of each one that I have owned. I have always gotten compliments from people about them. I have always been treated good by the staff. Each time has been a pleasant visit.

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very helpful and timely in their work.


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