Don Franklin Somerset Hyundai
132 Turner Street
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   August 12, 2025 — Rated 10 out of 10 by T.A. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

MY salesman wasgreat

Report a concern   August 12, 2025 — Rated 10 out of 10 by J.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service

Report a concern   August 11, 2025 — Rated 10 out of 10 by S.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly and helpful staff

Report a concern   August 11, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Palisade is luxury you can afford

Report a concern   August 11, 2025 — Rated 10 out of 10 by S.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great on everything g

Report a concern   August 11, 2025 — Rated 10 out of 10 by S.P. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great truck and salesman Andrew got us a killer rate and the perfect ride all within the same day over the phone.

Report a concern   August 11, 2025 — Rated 9 out of 10 by C.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I was very satisfyed with all servicing with my vehicles and the sales person (Sosha).
The only reason I didn’t give a 10 was because there was absolutely no negotiation pertaining to added items in my car such as the $40 first aid kit and the emergency winter kit, etc. I would love to have had the WeatherTech mats instead of all the added cargo net, etc. I recently purchased a Palisade in Lexington and they happily threw that in. It wasn’t a dealbreaker, but it would’ve been nice. The answer was just no we can’t do that. I felt like I wasted money for those additional items that I didn’t want and will never use. I already have a first aid kit.

Report a concern   August 11, 2025 — Rated 9 out of 10 by R.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They listened to what we wanted and made it happen

Report a concern   August 11, 2025 — Rated 10 out of 10 by S.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I had the best sales and finance people to work with

Report a concern   August 11, 2025 — Rated 10 out of 10 by T.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good care

Report a concern   August 11, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Open and truthful

Report a concern   August 11, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good service! Need to send coupons to your customer's! Never have received any!

Report a concern   August 6, 2025 — Rated 9 out of 10 by C.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The service department is amazing. Absolutely top notch. I also have good experiences with sales and finance.

Report a concern   August 6, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly, helpful and fast

Report a concern   August 6, 2025 — Rated 10 out of 10 by K.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Warranty and vehicle attributes.
Great customer service

Report a concern   August 6, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

They went above and beyond to get the car I bought brought to the lot from another city and helped me get the pricing right where I needed it!

Report a concern   August 6, 2025 — Rated 10 out of 10 by C.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Josh the salesman was very friendly and professional.

Report a concern   August 6, 2025 — Rated 10 out of 10 by A.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I sold my self a car

Report a concern   August 6, 2025 — Rated 10 out of 10 by L.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

With service I get quality maintenance for a good price and the sales people are great

Report a concern   August 6, 2025 — Rated 10 out of 10 by T.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Emily Haynes was absolutely amazing! Straightforward and honest. A rare commodity these days!

Report a concern   August 6, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

All the sales staff are very accommodating and ensure to help you find the vehicle for you. Thankful for everyone!

Report a concern   August 6, 2025 — Rated 10 out of 10 by R.K. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I had a very nice and informed salesman!!

Report a concern   August 5, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The salesman was awesome!

Report a concern   August 1, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I love my Santa Cruz. Service has been awesome so far! Thank you

Report a concern   August 1, 2025 — Rated 10 out of 10 by J.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I liked Tock

Report a concern   August 1, 2025 — Rated 9 out of 10 by B.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great customer service.

Report a concern   August 1, 2025 — Rated 10 out of 10 by C.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Glad to have the salesman contact me a week after my purchase to discuss how I felt about my purchase and how the car was running.
It actually had a sensor that went out and they repaired it for me.

Report a concern   July 31, 2025 — Rated 9 out of 10 by K.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly staff
Easy scheduling
Informative technicians
Comfortable place to wait
Easy check out

Report a concern   July 31, 2025 — Rated 10 out of 10 by G.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly and on time

Report a concern   July 31, 2025 — Rated 10 out of 10 by R.W.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very happy with the service


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