- Phone: (606) 677-1101
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Customer Testimonials
Excellent service!
I will always go to Don Franklin! I have always been treated with respect. The salesmen/saleswomen do everything they can to get you in the vehicle that you want.
I have a 2020 Hyundai Tucson, there has been a vibration in it for almost 3 years. This problem has elevated my blood pressure a lot, nothing seemed to resolve this issue. David Couch service manager at Hyundai of Somerset, took my vehicle and kept it for almost one month but gave me a loaner car. He resolved the vibration in my vehicle, him and the staff were very nice during this process. I am sure my behavior during this was not very pleasant and for that I do apologize! Yes, I would recommend this Dealership’s Service Department and products to family and friends. My daughter has the exact same vehicle and she comes from Hazard to Somerset to get it serviced and repaired! Thanks guys , really appreciate all you did!!
The fact that you all broke down everything for me because I wasn’t understanding it, even going as far as to Google some things to help me better understand the pricing and interest and everything
I just enjoy doing business with Don Franklin & the staff
The sales lady was so patient and helpful throughout the process
Sasha was very helpful and not pushy.
Kristian was very helpful and went out of the way to find a auto in out price range
Was friendly and kept me updated
Service dept is top notch!
Fast and done correctly
Ron Randle was very helpful. Thank you
Very efficient and quick
Very friendly
I would like to be contacted by upper management over the franchise. I had an issue at your Kia dealership while looking to buy a vehicle
Honest and professional service
This will be my fourth vehicle bought from there and I have loved all of them! Everyone is so friendly and Brandon Hutton was very helpful and friendly , he knew exactly what I needed
Easy maintenance scheduling and efficiency of staff.
The people at confronting is very nice and understanding and helpful so yes I would tell everyone to go there
Everyone is friendly and helpful
Employees very nice and helpful. Emily was very nice and easy to talk to. We bought a new car instead of a used one, so they did their job well.
Warranty on car, service, staff
The service was phenomenal and the vehicle options were great
They are very thorough when it comes to making sure my vehicle has all the needed services done. They are very nice and courteous.
Fast service
My salesperson was Awesome
Salesperson very knowledgeable, no aggressive sales tactics, friendly atmosphere
Always the service I receive
The ease of buying a car and the friendliness of the staff.
Basicly.. it's easy to set up an appointment.. and I like the fact that you'll have a record incase I need to use the warranty..