Don Franklin Somerset Hyundai
132 Turner Street
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I've been having trouble with a ram truck I bought from there. Well this last oil change and tire rotation service I had. A man named Jake has offered to help me get it figured out if the dodge don Franklin can't. Thanks Jake I've been fighting with this since I bought the truck.

Report a concern   December 30, 2025 — Rated 9 out of 10 by L.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service guys knows who I am when I come in, even though I'm only there for routine maintenance.

Report a concern   December 30, 2025 — Rated 10 out of 10 by B.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service department personnel were excellent! My service advisor (big guy) was personable, polite, down to earth and very knowledgeable about the “oil consumption” testing process. He alone is the reason I will keep coming back for future services.
The waiting room was clean and accommodating. My wife and I were in and out within an hour! My wife’s vehicle was set up for the 1000 mile reminder to return for the oil checkup. That small detail is very important!
Keep up the great work Don Franklin Somerset

Report a concern   December 30, 2025 — Rated 10 out of 10 by F.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service was fast

Report a concern   December 30, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Prompt, courteous and correct service!

Report a concern   December 29, 2025 — Rated 10 out of 10 by F.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Good service Hyundai are great

Report a concern   December 29, 2025 — Rated 10 out of 10 by W.V. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Stanley was very helpful went upbove and beyond for me

Report a concern   December 29, 2025 — Rated 10 out of 10 by A.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very friendly and did great work getting me a car. Thank you

Report a concern   December 27, 2025 — Rated 10 out of 10 by L.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Knowledgeable and friendly.

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone there is friendly

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The wait wasn’t long they did good

Report a concern   December 23, 2025 — Rated 10 out of 10 by A.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast friendly service

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything they are nice

Report a concern   December 23, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They're very knowledgeable and professionable, and it was very quick..

Report a concern   December 23, 2025 — Rated 9 out of 10 by A.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Took care of the customer. Were very polite.

Report a concern   December 22, 2025 — Rated 10 out of 10 by D.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

High quality vehicles, excellent customer service from Brandon Hutton. Amazing dealership that Don Franklin Hyundai maintains.

Report a concern   December 22, 2025 — Rated 10 out of 10 by L.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I love that everything is reasonably priced and speedily repaired, I have tons of confidence with my service

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Andrew has been great to work with over the past two vehicle purchases.

Report a concern   December 20, 2025 — Rated 10 out of 10 by L.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great service. Friendly associates.

Report a concern   December 19, 2025 — Rated 10 out of 10 by D.K. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Paul was amazing

Report a concern   December 19, 2025 — Rated 10 out of 10 by C.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

There very friendly

Report a concern   December 18, 2025 — Rated 10 out of 10 by B.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Wonderful service department & sales folks.

Report a concern   December 17, 2025 — Rated 9 out of 10 by L.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Well I guess I thought it was fixed to quickly. Everyone i talked to about it said that it sounded really bad! When you called & said it was finished , I cldnt believe it. I just hope & pray it works for awhile! This car has been so much trouble in the short time I've owned it! I guess I need to say thx for getting my car back to me so fast.....

Report a concern   December 16, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Caring and professional service.

Report a concern   December 16, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very easy to drive in and be right at the service center where someone takes your car on to be serviced while you wait. Very friendly and helpful staff.

Report a concern   December 15, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very efficient and very quick

Report a concern   December 15, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great customer service

Report a concern   December 12, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service and the products are great! The only problems is coupons never work there for a discount!

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The staff was very helpful and extremely polite.

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Question, why is my Hyundai app showing service past due with 4200 mile on the car and the service department had it in the shop last Friday and said oil change or service at 7500 miles? It was in shop for recall starter wire recall.


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