Contact Testimonials
The are the best. Their knowledge of the assisted living places was by far the best. They answered every question.. They showed us several places and my brother and I felt each place had it's good points. We are most grateful for all of their help over the phone and in person.
I would recommend Robb family to all of my friends and families. Thank you for all the help in these trying times.
The staff was very friendly. They kept me informed.. They set up visits. I liked that they showed up at the homes and asked questions. Everyone was very supportive.
Kristen was very helpful. She was patient in visiting with us & listening to us. She came up with 3 very good options for us. She was patient as we took our time at each option. We did end up choosing one of the options and feel like it was the right one for my mom. Kristin is very professional & we are very appreciative of her service. We would not have known where to start.
.
Th level of attention and responsive that Keri showed us was amazing. She has followed up several times and even went and visited our Dad in his Assisted Living home.
She helped me choose the best Assisted Living for my Mother In low. She made it easy and pain free. Very helpful services. I would use CarePatrol again!
Everything
Outstanding service, great follow up, and personalized selections of residence facilities that were compatible with out goals and capabilities.
I didn’t know where to start my assisted living search for my dad. Maryann Pickel was amazing every step of the way - arranging tours, helping me ask the right questions, making the move happen in a timely manner. I am forever grateful for her & CarePatrol during this difficult time.
Kristen M is wonderful to work with. She is kind, caring, empathetic, and very knowledgeable. She listened to all of our concerns, provided guidance and asked lots of questions to help up find a memory care community that Mom will be comfortable in. Thanks to her and this wonderful organization to help guide us through this stressful and difficult situation.
We appreciated the communication and follow up we received while we were looking for a place for our Mom. For listening to our needs, and touring us through different properties. We are very happy with the property we ended up securing for our Mom to move into. We’re happy and she’s very excited for the move.
I was very pleased with the professionalism of the staff. They were very kind and supportive. They guided me through the process of finding a suitable place for my sister. They didn't try to pressure me into making a decision. They explained the options to me in a relaxing manner. I felt very comfortable working with them. They helped me find the perfect place. I am thankful to have had them guide me through some tough decisions that I had to make. I highly recommend their services!
Kristin took a large load off our shoulders looling for a residence
Scott made calls to the potential facility as well as to the rehab facility from which my mom would be moving.
He set up and attended the tour.
I have been very very stressed and probably not as communicative as he would have liked (sorry!) but he pushed past that and did a great job.
Cindy was very proactive and responsive. She simplified a painful process.
Our Care team was great!! Their response to emails and answering any questions we had was very quick. We worked with Niki. Her caring and professionalism was much appreciated in a stressful time. I highly recommend this company to help in the search for the perfect place for our older loved ones to move into.
The coordinator was kind and very helpful with my parents. Her assessment of my parents was spot on. I have been trying to get my parents to move for several years. Taking me out of the equation was exactly what was needed to get them to accept the fact that the living situation was not safe for them any longer. Thank you from the bottom of my heart for you guidance.
Kisha is a caring, competent person who was very responsive and always helpful when we needed her. She found our parents a wonderful place for their next phase of life that we wouldn’t have known about without her suggestion. We really appreciated Kisha!
Ericha was amazing!!! We couldn’t have done this without her and I would recommend her to anyone!!
This was the second time that I worked with Mary Ann Pickle. She is very patient, as many decisions need to be made. She takes a kean interest in the person who needs care and their family. The information shared is very helpful in making the right decision for all parties involved. It
Responsiveness
Knowledge
Persistence
Compassion
I don't think I would have found the option we ended up choosing without Jodi's help.
I needed a guide I could trust, and I found one.
They are the most wonderful, caring, helpful ladies. I truly enjoyed meeting every one of them and following their advice on placement for my mom.
Ramie was phenomenal. There have been a lot of challenges with getting my father from Canada back to US after breaking his hip and choosing and assisted living facility was the easiest part of our challenging journey. Ramie provided multiple options and came with me for tours. She was so helpful and informative. 20 out of 10!
Julie was very helpful during the whole process - even following up with us after Dad was moved to the new place
Ericka listen to us, asked relevant questions and was willing to go the extra mile in our very difficult situation dealing with our loved one when we were so far away.
CarePatrol helped me twice with my mom’s transitions in life. They are a free service but don’t let that underscore what they do. Social workers on steroids. They help find you facilities that your loved ones need. They’ll do the leg work and you merely tour the places with them as chaperones or support. Again, no charge for this. If you’re fed up with hospital SW not doing anything, look up carepatrol. 1000/10 recommend. Lifesaver.
CarePatrol was an incredible help to my family in finding the right assisted living facility for my father. They made the entire process much less stressful with their knowledge, compassion, and support. Thank you for all your hard work and for truly caring about our family's needs. We highly recommend CarePatrol to anyone looking for guidance in finding care for a loved one!
Helped us fine the perfect place for our mom.
Mary Ann Pickell was amazing. She helps us through a terribly stressful time. She was available after hours and weekends. She helped us find placement in a very short time and helped us get answers when other contacts weren't responding. We are very appreciative of everything she did for us.
Holy smokes, CarePatrol was amazing! From my first phone call until we got my dad moved across state lines and settled in a place near our home, CarePatrol was everything you’d want—caring, helpful, prompt with communication, and just all around terrific.
They helped us navigate what was a very stressful situation, and I’ll be forever grateful.