Contact Testimonials
Mary Ann came to our rescue and proved that decisions should never be made without exploring every available resource. The referrals that she provided allowed my husband to be accepted to a wonderful facilty when many others had either turned us away or had no availablilty. He is improving daily and I cannot thank Care Patrol and Mary Ann enough for guiding us with such compassion and knowledge.
Personal touch
Makala has been a rock of support and wealth of resources for my mom and family. She was patient and always available over a 3 month period, from our initial inquiries to the final placement.
Makala was available for tours of facilities and asked questions that we, as novices, didn’t know to ask. On many occasions she took the initiative to reach out to us and to inquire about the needs our family was facing while we gradually came to grips with placement.
I would recommend CarePatrol, and especially Makala, to any family in need of support with these difficult decisions.
Rami was incredibly kind, supportive, and thoughtful during a difficult time. She was responsive, thorough, and understood my and my family’s needs. I am so thankful to have been referred to CarePatrol!!
Broad knowledge of my consultant.
Erin was beyond phenomenal helping my brother and I navigate through finding an assisted living facility for our mom. She met us at the rehab facility and guided us through each step of this process. I am so grateful to her for all her help. She is truly a blessing. Thank you so much Erin!
Oscar was very helpful and listened to all our needs. He was patient and asked all the right questions. He helped us find the right place for my father in-law.
Beth is at the top of her game! She showed up and delivered. She also followed up after we chose a place to make sure we were satisfied.
Mary Ann was extraordinary. My family and I had no idea where to begin when evaluating and selecting a personal care home for our relative. She asked questions to narrow our search, provided summarized data on facilities that met our requirements, answered all the questions we had, scheduled tours of 3 facilities, and accompanied us on the tours. The first facility we visited had multiple rooms available. She advised we consider a deposit to hold the preferred room, which we did. After visiting the other facilities (all of which were excellent) we selected the first, and our relative moved in within a few weeks. She has been in regular contact as we prepared for move-in, as well as after the move-in, to assure that any questions we might have would be answered, and to assure that our experience with the facility met expectations.
What we feared would be an arduous task - identifying potential facilities and selecting a facility was greatly simplified. We are far more confident that our selection was fully informed given the knowledge and expertise that Mary Ann provided. The data Care Patrol provided was very helpful, but, we are so grateful for Mary Ann's guidance.
Helpful experience
Niki was an excellent and so helpful. She gave honest feedback on the assisted care facilities we talked about and arranged all of the tours. She responded quickly to texts even when she was out of the office. I highly recommend this team!
Our family is incredibly grateful for CarePatrol's assistance in helping us find the perfect care facility for my mom. Mary Ann was wonderful to work with. She was deeply compassionate and truly listened to our family's priorities, but most importantly, she focused on what was important to my mom. Thanks to her extensive knowledge, she found the best place that met all of our needs. Mary Ann was with us every step of the way, guiding us through the entire process. I would highly recommend her and CarePatrol to my family and friends.
Nicolet was so helpful and knowledgeable throughout the process. She is the best!
We saw 2 places. Each fit my criteria. Second one was close to my apartment. Lots of changes... Thank you!
Information given on facilities. Questions to be asked during visits.
Connie has been very helpful and returned my questions quickly :-)
The personal attention.
Staff of the Care Patrol did a great job on finding a home for a member of our Church. The have helped on all levels.
Rami was very helpful knowledgeable and considerate; Liz her helper is very helpful and knowledgeable
I liked the personal care that the agent gave me and the compassion she showed. She was knowledgeable and patient with me.
Very helpful and honest
Ericha was extremely helpful, knowledgeable and most of all supportive, throughout the process.
Ms. Pincle was like an angel from. Heaven. I was stressed about finding a comfort care home for my Brother John. She eased my stress and found a place for my Brother. He has been there for a week now and I am so relieved of stress knowing he is being cared for.
They helped us navigate a difficult space and find an appropriate care home. Cindy evens was wonderful in helping us find what we needed
Kaelyn Roberts was a godsend! She was extremely knowledgeable. I am grateful for her expertise in navigating the search for long term care facilities for my father. She is very organized and easily broke down the process step by step, making this whole process less overwhelming. Honestly, I could not have done this with out her. Kaelyn scheduled tours of different LTC facilities that would fit our needs.
I was given the CarePatrol number a couple years ago from one of my fathers hospital stays. I am so glad I held on to this number for when the ultimate decision had to made for my fathers ongoing care. Rather than flying blind, I had a friend to help me through some tough decisions. Thank you Kaelyn! I completely recommend using CarePatrol.
They rapidly responded to our situation and provided unbiased information for various facilities
They took all the leg work and numerous phone calls off my plate at a time I needed it most
Finding a nice place for my dad after a sudden down-turn in his health was so easy with CarePatrol. After 1 quick conversation with Nikki, she had the best places selected and set-up tours at them all within the week.
I really cannot recommend this service more. Finding good care for family can be a supportive, compassionate, and worry-free process with CarePatrol.
The care and concern that was directed towards me during a difficult time. Thank you Ericha.
Prompt, insightful and caring service!
This is the second time that we used CarePatrol. Mary Ann was so helpful finding the best place for my Mom. She was the obvious call to assist my in-laws finding a retirement community. She listened to our list of needs and wishes to find the best choices for their budget. If you or a family member is considering care for a senior, contact CarePatrol even if you think that the need may be months away. You will be happy that you did.
Cathy R.