Contact Testimonials
Mary Ann was extraordinary. My family and I had no idea where to begin when evaluating and selecting a personal care home for our relative. She asked questions to narrow our search, provided summarized data on facilities that met our requirements, answered all the questions we had, scheduled tours of 3 facilities, and accompanied us on the tours. The first facility we visited had multiple rooms available. She advised we consider a deposit to hold the preferred room, which we did. After visiting the other facilities (all of which were excellent) we selected the first, and our relative moved in within a few weeks. She has been in regular contact as we prepared for move-in, as well as after the move-in, to assure that any questions we might have would be answered, and to assure that our experience with the facility met expectations.
What we feared would be an arduous task - identifying potential facilities and selecting a facility was greatly simplified. We are far more confident that our selection was fully informed given the knowledge and expertise that Mary Ann provided. The data Care Patrol provided was very helpful, but, we are so grateful for Mary Ann's guidance.
Helpful experience
Niki was an excellent and so helpful. She gave honest feedback on the assisted care facilities we talked about and arranged all of the tours. She responded quickly to texts even when she was out of the office. I highly recommend this team!
Our family is incredibly grateful for CarePatrol's assistance in helping us find the perfect care facility for my mom. Mary Ann was wonderful to work with. She was deeply compassionate and truly listened to our family's priorities, but most importantly, she focused on what was important to my mom. Thanks to her extensive knowledge, she found the best place that met all of our needs. Mary Ann was with us every step of the way, guiding us through the entire process. I would highly recommend her and CarePatrol to my family and friends.
Nicolet was so helpful and knowledgeable throughout the process. She is the best!
We saw 2 places. Each fit my criteria. Second one was close to my apartment. Lots of changes... Thank you!
Information given on facilities. Questions to be asked during visits.
Connie has been very helpful and returned my questions quickly :-)
The personal attention.
Staff of the Care Patrol did a great job on finding a home for a member of our Church. The have helped on all levels.
Rami was very helpful knowledgeable and considerate; Liz her helper is very helpful and knowledgeable
I liked the personal care that the agent gave me and the compassion she showed. She was knowledgeable and patient with me.
Very helpful and honest
Ericha was extremely helpful, knowledgeable and most of all supportive, throughout the process.
Ms. Pincle was like an angel from. Heaven. I was stressed about finding a comfort care home for my Brother John. She eased my stress and found a place for my Brother. He has been there for a week now and I am so relieved of stress knowing he is being cared for.
They helped us navigate a difficult space and find an appropriate care home. Cindy evens was wonderful in helping us find what we needed
Kaelyn Roberts was a godsend! She was extremely knowledgeable. I am grateful for her expertise in navigating the search for long term care facilities for my father. She is very organized and easily broke down the process step by step, making this whole process less overwhelming. Honestly, I could not have done this with out her. Kaelyn scheduled tours of different LTC facilities that would fit our needs.
I was given the CarePatrol number a couple years ago from one of my fathers hospital stays. I am so glad I held on to this number for when the ultimate decision had to made for my fathers ongoing care. Rather than flying blind, I had a friend to help me through some tough decisions. Thank you Kaelyn! I completely recommend using CarePatrol.
They rapidly responded to our situation and provided unbiased information for various facilities
They took all the leg work and numerous phone calls off my plate at a time I needed it most
Finding a nice place for my dad after a sudden down-turn in his health was so easy with CarePatrol. After 1 quick conversation with Nikki, she had the best places selected and set-up tours at them all within the week.
I really cannot recommend this service more. Finding good care for family can be a supportive, compassionate, and worry-free process with CarePatrol.
The care and concern that was directed towards me during a difficult time. Thank you Ericha.
Kelly was amazing! She quickly set up places for us to look at based on information we gave her. She was prompt in follow up and provided extraordinary information. The process was easy and simple and she made it that way! We are so happy with the way things turned out. I would not hesitate to recommend Care patrol and already have.
Erin B. was a godsend in this crazy, rushed, unknown journey! She graciously guided me through each and every step of the way. I honestly don’t know what I would’ve done without her professional, patient help. I’ve already shared Care Patrol’s info with a few people in my same predicament. Thank you for providing this much needed and appreciated service!
Cindy S.
I had complete confidence in the young lady who helped me with selecting a Memory Care facility for my husband. She was thoughtful and considerate of my wishes. She spent a lot of time helping me work through all the problems involved. She treated me as a friend. We had difficulties as he was a problem to place. I can't thank her enough. .
They were able to point me to places that my mom would like to live without having to do all the legwork myself.
Oscar paid close attention to our needs and selected facilities that best matched our must have criteria.
Thank you for pairing us with Touching Hearts. Their care and support is amazing.
Care Patrol was very easy to work with. They found a wonderful assisted living facility for my mother very quickly. They were so helpful with the entire process from start to finish. Both Debbie and Ryan are amazing. Highly recommend!!
I thought Oscar was very friendly and helpful. He also was careful to allow me to come to my own conclusions about various spots.
Beth is at the top of her game! She showed up and delivered. She also followed up after we chose a place to make sure we were satisfied.