Contact Testimonials
Lynn and Brian were very nice to work with during a very difficult time. They had very good insights on the facilities that we visited and did a lot of the legwork for us. We would definitely recommend working with them!
The hospital social worker recommended CarePatrol to help find housing for my elderly cousin with health conditions after he suffered a stroke. Ana, our CarePatrol agent was extremely helpful and patient with him. He consistently said he was stable on his feet, but he was not and frequently fell in and outside his home. He also had diabetes requiring insulin injections.
He couldn’t drive and refused to use public transportation. His refrigerator was constantly empty. He did not use, nor had access to the internet. The washer and dryer no longer work at his house. He refused to use his cane or walker on tours of assisted living, independent living facilities, grocery shopping, etc.
Ana worked to match and found several places we toured that would accommodate his declining health, medical conditions, and budget. More hospitalizations sent him back to his home via Uber.
Months of visiting and talking to him about his health, budget, and 911 calls to get him back to the hospital for various medical issues took a toll on him. Along with his medical team and Ana, we had assisted living options. He is now in assisted living with three meals a day, medical staff to help with wound care, transportation to and from doctor appointments, plus familiar residents eating together, activities, and staff to assist as needed.
I highly recommend Care Patrol. The agents know the health care communities, arrange tours of available facilities, help with understanding financial options of independent senior living, assisted living, and nursing homes. They are available by phone, email, texts and their services are FREE to the families who need housing options for loved ones.
I greatly appreciated Care Patrols wealth of information, follow through and timeliness. Made a difficult process a little easier.
Accessible, supportive, met our needs
Care patrol was very helpful in identifying our care needs and then narrowing the field of care groups to find the best match for us.
You did not give up on me when I kept saying you couldn’t help.
Now we have had the best outcome we could ever imagine! !
Courtney was absolutely wonderful! She took the time to understand my mom’s needs and my capabilities as a caregiver. She matched us with an assisted living facility where my mom felt happy, comfortable, and truly enjoyed herself. Most importantly, Courtney gave me peace of mind knowing my mom was in a safe, caring environment where I could finally sleep at night without worrying. I’m incredibly grateful for her help and support!
Just in time because we did advance planning
My stepmom and I have been working closely with Jill Thomas since early September to find a long-term facility with skilled nursing for my dad, who has Alzheimer's. Jill took the time to go over our questions and concerns. She helped us schedule tours with multiple facilities in the metro area until we were able to find the one that who could care for his needs and alleviate our concerns.
The process took a while, but Jill stayed in close contact with me and my stepmom throughout our journey. I'm so very grateful and relieved because we found a residential home for my dad that's near my home in Rosemount.
Great to working with you guys. Truly invested in helping us out. Thank you very much! Sooo much better than the find a place for my mom or whatever they are called
Very caring
Easy to talk to
CarePatrol Twin Cities and St.Paul was THE most essential part of this complex equation of navigating the needed care and facility choices for our family member. Finding Jill and her team was like winning the lottery. Jill possesses the knowledge, expertise, reason, and clarity in this process. Her follow through and communication is amazing, partnered with her caring patience and ability to communicate, explain, and truly care about the client. This process can be overwhelming for the elderly but Jill is absolutely an angel and sees this process through to completion with professionalism, care and integrity.
Christa was fantastic, from showing us a variety of care homes to helping us understand the process and "holding our hand" during this challenging time. Highly recommend!!
We highly recommend Cindy Levin of CarePatrol. My father was with hospice at my parents' home and it was overwhelming for all of us, despite the great caregivers we found. Cindy worked so diligently with us to find the very best place for my father to live.
We had already visited a couple of places and hadn't really considered a smaller residential place, but based on what Cindy knew about my father and mother, and how he would likely be more comfortable with fewer staff and a quieter place, she spent time helping us discern between both scenarios. We were able to move him quickly and smoothly into his current home and both my dad AND mom are doing well. We are really appreciative of Cindy's empathy and her willingness to be available for help all all times. We will contact Cindy again if we need help finding the best elderly care for our family members.
Lee was not only very knowledgeable, he was both professional and engaging. Moving your parents to a Care Center can be difficult. Lee was instrumental and understanding through this challenging process. Trying to find the right fit for your parents is not easy. Lee asked the right questions to help us find the right fit for our parents. He was also very helpful with what to expect with the moving process. I would highly recommend Lee to anyone needing to transition your elderly loved ones to the next stage in their lives.
Working with Lynne amd Brian is a pleasure. They know what they are doing and always are respectful. When I have a question, they answer it. When I need something , they respond. Most important, I trust them. My recommendation is strong.
They were prompt and knowledgeable and helped us navigate the options available for elder care.
Very knowledgeable, caring & empathtic, helpful & accommodating to families needs, made the transition of the next steps of aging easier & smoother to understand & handle.
Ellen was incredible. She is kind, patient, knowledgeable about centers in the area and has incredible attention to detail. She takes the time to get to know your unique situation (needs, budget, special requests) and is exceptional at communicating. During such a stressful time for our family, Ellen was a ray of light and felt like a supportive partner. I can't recommend her and Care Patrol enough. Thank you, Ellen!
Quick response, friendly help
The staff was wonderful to work with and they found the perfect location for my mom. Would highly recommend their services.
Myra was always available to answer questions and pivot when there were things we needed to adjust during our search.
Linda Kurlander
They were very helpful. Our family member was reluctant to explore options to living at home by themselves. Ana was a good listener and helped overcome reluctance by pointing out advantages and dealing with many questions. She found three good choices and the decision was easy. She promptly replied to our messages at anytime in the evening and weekends. It made things so much more easy.
We were able to look at facilities that we wouldn’t know about without Cindy. She was very knowledgeable and helpful. She understood our needs and we were able to find a suitable place for my brother in law.
I highly recommend Lynn Robb at CarePatrol! She was incredibly helpful throughout the process of finding the right assisted living community for my mother. Lynn took the time to understand our needs, thoroughly researched options, coordinated appointments, and consistently followed up to keep everything moving forward.
What really stood out was how far she was willing to go to help. She even contacted my mother's doctors' offices to get the necessary paperwork completed. When the offices were unresponsive or said they hadn't received the faxed forms, Lynn went as far as arranging for an employee to personally deliver the paperwork.
Her communication, persistence, and attention to detail made a complicated and sometimes overwhelming process so much easier. She truly went above and beyond, and I am very grateful for all of her help. I would absolutely recommend Lynn to anyone navigating assisted living options for a loved one.
Outstanding courtesy and thoughtfulness shown. This team is the best. They were very patient with me as they provided information on a wide variety of senior care facilities. The process of finding a place for your parent is loaded with judgment and they held space for me and family to navigate this big step with support, data, and kindness. I couldn’t recommend them more.
Makayla Dubiel was absolutely key in helping us work through the difficulties of moving our elderly parents into a more comfortable and affordable home. She was compassionate and professional throughout the process, and her guidance made what would have been a very difficult situation much easier. Her recommendations for other organizations that could help with our parents' care were spot on. We are very grateful for her assistance and would without hesitation recommend Makayla to anyone in a similar position, helping their elderly relatives find a home that suits them.
They helped a lot in giving me choices to assisted living facilities, home health care and to lawyers that I may need. They also listen to my concerns about my mother and what she may need.
Lee Thompson was an awesome contact for us in determining our mom's next residence. He listened to us and understood our needs and desires for mom's next home and he delivered. We are very happy. Lee was personable, professional and knowledgable.