Contact Testimonials
Quick. Informative
Our CarePatrol advisor Erin Brannon is outstanding. She has been very helpful in finding the best options for my parents. With a roadblock or detour every step of the way, she has been patient and so very kind and helpful.
So very thankful for Erin throughout this process. Thank you
Emily was incredible to work with ! Set up tours of LTC facilities so efficiently! She was not only a great resource about the facilities but was also a tremendous emotional support 😊 Thank you !!! Debbie
Krista with CarePatrol has assissted me in locating homes for my husband twice in the last 2 years. She is very kind and understands the needs of her clients which is truly appreciated at this difficult time.
They narrowed down the list of places to meet my aunt’s current and possibly future needs. They saved me so much time and aggravation!
They were quick to respond to my initial query and come up with a solution for our need to place a friend in assisted living. They also used the situational description that I provided and came up with a creative solution that was affordable and better fit our friend's needs.
We were in a bit of a crisis, but they located an excellent, same-day solution and that was excellent.
So happy we contacted them for help!
My experience with CarePatrol of North Indianapolis was genuinely outstanding, especially my interaction with Jennifer. What I appreciated most was how personal and compassionate her guidance felt throughout the entire process. From the first conversation, she took the time to truly understand my family’s needs—not just the practical details, but the emotional ones as well.
Her knowledge of local senior care options was incredibly helpful. Instead of feeling overwhelmed, I felt supported and confident because she explained every step clearly and offered thoughtful recommendations tailored specifically to our situation. She was patient, responsive, and never made me feel rushed or pressured.
What stood out even more was her willingness to go above and beyond. Whether it was answering follow-up questions, providing resources, or simply checking in to make sure we were comfortable with our decisions, she consistently showed how much the company cares about the families they serve.
Overall, CarePatrol of North Indianapolis made a difficult transition far easier and far more reassuring. I’m truly grateful for the guidance, professionalism, and kindness. I would absolutely recommend them to anyone searching for senior care support.
The women from CarePatrol who reached out to me were fantastic. Their Team along with other outside Teams gave me guidance. Great support with their availability via text, email or calls.
MaryAnn Pickell and her team have ALWAYS treated my clients as they are their own family! They follow up all throughout the process and she even goes to visit the client AFTER they have selected a community and makes sure they are feeling "at home" in their new environment. She follows through with the families as well for their own comfort in knowing they did the right thing for their loved one.
I have known Care Patrol for many years and have always gone ONLY to them when needing a placement for someone.
Very personable service. Care for my parents health and wellbeing.
Mary Ann Pickell was so encouraging and kind during a very stressful time.
I worked with Kisha Steineger, who was named to me by a Stormont-Vail Health case manager as someone very knowledgeable about local care for seniors. That wasn't the half of it: Kisha's support and expertise was absolutely invaluable as we chose an assisted living facility for our 90-year-old mom, who had suffered a precipitous decline in physical and mental capacity. Kisha took time to learn about Mom, visited the house (so she could understand where and how Mom had been living alone for decades), counseled with me about the differences among facilities, and hung in there in an on-again, off-again search process that rapidly shifted from independent living to very high care needs. She toured four carefully chosen facilities with me, and with her help my brother and I were able to chose a place that can address Mom's many needs while preserving as much of her sense of self as possible. Kisha then followed up several times after Mom moved, showing her concern that our choice had in fact worked out. Kisha herself is a delight, both cheerful and sensitive in her approach: I felt personally supported as well as informed by her professional expertise. 10 stars out of 10.
CarePatrol helped us place my dad into an assisted living facility, which unfortunately turned out to be unable to provide the level of care he needed. This was NOT the fault of CarePatrol in any way, but nevertheless they helped us find one that met all of his needs and he's now thriving.
Niki is the best!
She took care of everything.
In the end when I was having a problem with one of the facilities I was interested in, she made sure there was a back up plan right away!
She did everything to set up the touring of the facilities, I didn’t have to do anything!!
Emily was a great support and a source of information
I can not say enough how much I appreciate the team at Care Patrol and what they did for me and my family. We had a short period of time to find my father in law a new home and we could not have done it without your team.
We found the perfect home and my FIL is so happy and we are at ease knowing he is being well taken care of.
I have been telling everyone about my experience.
Julie was very helpful in finding places that would accept my mother in law and setting up tours. She gave insights that we wouldn't otherwise have had access to.
Ericha was great to work with and helped so much with the process. She’s very knowledgeable about all things surrounding healthcare and assisted living issues.
MaryAnn was wonderful to work with. She was responsive to communication, arranged tours and met with us during our tour. Great follow up, professional and helpful.
Pat has been very patient and helpful with my elderly parents. CarePatrol has been very flexible with my parents changing needs.
CarePatrol were great to work with
Connie was amazing to work with! She made the process so much less stressful. I live in another state than my mother and was so fortunate to have her help and the highest level of communication!
I had the good fortune to work with Kaelyn when trying to find the right Assisted Living facility.
She was very responsive and even gave me background information on a couple of places that she had not recommended.
She answered all of my questions - or got back to me quickly when she had to investigate.
The facility we selected is perfect!
We could not have found it so quickly and with so much confidence without Kaelyn and the CarePatrol.
This is an excellent organization that has their clients as their main concern!
Our family just can't say enough about Meda and the CarePatrol of NE Kansas. Meda provided the critical connection between our father's deep dementia condition and the proper community for his needs.
Before Meda and CarePatrol, we were at another "memory care" community and were experiencing over time the fact that this community could not address the needs of someone with profound dementia or Alzheimer's Disease; I caution anyone looking for a community for a loved one with anything deeper than stage 1 (out of 7) dementia to be very wary of these "memory care" communities... we found their care to be more like deeper and deeper levels of medication (which started our father falling and needing hospital care)...
BUT, that's when we met Meda and she provided so much education along with her years of working with people like our father. With Meda's resources we were fortunately to find a wonderful community that let's our father be exactly who he is given where he's at with his disease... it is NIGHT AND DAY difference. Meda was guiding, extremely knowledgeable, helped us compare communities, gave us very real and pragmatic advice and was there during tours during this tough time and this big decision.
If you are in our shoes, know YOU ARE NOT ALONE, and there are real and good people out there who can help... and we'd HIGHLY ENCOURGE you to talk with Meda at CarePatrol of NE Kansas. You will be in the most caring, skilled, and gracious hands. Meda has given our father a new and better opportunity... that's what living is all about. Thank you Meda!!!
Laura, has been a Godsend, she has made this difficult situation manageable. She helped us find a great place for my dad to move, she provided encouragement and support throughout the whole process. I am so grateful we got connected with Care Patrol and so grateful, that Laura was able to help us determine the best place for my dad to go.
I was surprised at the one on one attention that I received. Jenny accompanied me to a tour without much warning for her. The follow uphas been very kind.
Rami was so informed and forthright that it made a complicated and daunting process much more manageable and comfortable. I feel much more confident about our decision than I would have if we'd made it on our own.
Martha was instrumental in finding a community for my Mom. She listened to our needs and arranged tours. Then once we had made our decision on the community, she went above and beyond and also helped locate services for catheter care as well.
Niki was fabulous and patient!
Ericha was amazing! A great resource of knowledge.