Contact Testimonials
I liked that CarePatrol vets resources and can suggest ones that could fit my needs. Care Patrol also set up and visits care entities with me.
Our agent was very professional in handling all aspects of our transition. From her bright cheery attitude and professional appearance, she's a winner.
She delivered upmost compassion towards family and clients. Everything was presented upfront with all of the information that we needed for our loved one to succeed in the assisted living community.
It's a time of difficult decisions that we had known nothing about. Our agent, Kristen, had provided us with all the information we needed to more forward with the best results for everyone.
Michelle responded right away to my questions & she understood my needs as well as my need to find the best caring environment for my family member.
She came with me to observe the homes. She checked in with me after the placement was made.
Before I talked with her, I felt lost in an ocean of the unknown. She guided me through one of the most difficult times of my life. Thank you.
The team was very knowledgeable and helpful, and collected information from me as needed.
The personal care Anna C gave us and visited locations with us to assist with questions
When my family faced the difficult decision of helping our loved one move out of their home after more than 50 years, we felt overwhelmed and uncertain. Finding the right independent living facility seemed daunting, and we wanted to make sure we found a place that respected both their needs and their cherished memories. That's when we found CarePatrol, and I can't say enough about the compassionate care and dedication they provided throughout the process.
From our first conversation, it was clear Lynne truly understood the emotional and practical challenges families face during such transitions. She listened patiently to our concerns, took the time to learn about our loved one’s history, preferences, and unique situation, and carefully curated options that matched our criteria. Lynne and Brian are absolute angels—warm, understanding, and incredibly easy to work with every step of the way.
What really stood out was their empathy. They approached our family with kindness and sensitivity, not just as clients, but as people going through a major life change. They handled every detail—from scheduling tours to answering countless questions—with professionalism and genuine care. They provided guidance without any pressure, and always respected our pace in making decisions.
Thanks to their expertise and gentle support, we were able to find an independent living facility that feels like home and offers peace of mind. The transition, though emotional, was transformed into a positive experience because of CarePatrols commitment to helping families like ours. I wholeheartedly recommend their services to anyone seeking not just logistical help, but true compassion and understanding during such an important milestone.
In a world where these transitions can be stressful, CarePatrol shines as a beacon of support, making the journey easier for both older adults and their families. We are deeply grateful for their help and will never forget the kindness they showed us.
With gratitude,
McCrady and Sadlowski Families
They were helpful in getting you information on an area that you are not familiar with. They setup the sites to visit and gave helpful information.
Ellen Christian was amazing, she guided me through a difficult time.Honestly I don’t think I would have been able to make a good decision without her experience and knowledge. Ellen is kind, professional, compassionate and caring. I’m so thankful for all her support
The organization and people working for the organization were friendly and very caring as well as professional. This helped so much with my expience and saved so much time in all her work.
Beth Miller treated me like family and was a wonderful sounding board. She was wonderful and a joy to be around. Thank you so much Beth you are the greatest.
When faced with the sudden need to get both of our parents into long term care, CarePatrol was wonderful about working with us quickly to explain how things work, give us referrals, listen to our needs and helped us initiate tours quickly. Everyone was kind, compassionate and professional during the entire process and we appreciated their help greatly!
Debbie Hill was extremely helpful throughout the entire process. She was very easy to get a hold of and always very responsive returning phone calls, emails, or texts. I would certainly recommend her to anyone. She deserves a very large raise!
Very helpful
We were referred to CarePatrol Mid Peninsula by their affiliate Care Patrol in Fremont - we were moving our relative from east bay to the peninsula. Great cooperation among CarePatrol franchises! Rob on the Mid Peninsula was terrific to work with! Very knowledgeable about elder living in the area. Carefully talked us through the needs of our elderly relative and then located four good alternatives to visit. The four were all good choices with different levels of care for us to compare. We settled on a nicer assisted living facility and Rob had great advice on how to manage the transition. We were thoroughly impressed with Rob's level of concern and knowledge!
Compassion, guidance and total focus on finding the best fit for a memory care home for my mom who is challenging to place.
Laura was all in from the get go, communicative and gave me rock solid support.
Laura found a place for my mom where staff are holistically invested in my mom and other residents. I really didn't know this level of care, teamwork existed in caring for memory care residents.
Everything… Makayla was awesome
I have worked with Tracy twice now and she is fantastic. She helped me find an assisted living for my mom 1.5 years ago after an intense hospital and rehab stay. It was the perfect fit! We had to move my mom again in the last month and again Tracy worked to find another perfect fit for her medical and social needs. Tracy is caring and understanding of each situation and assisted me and my family in all aspects of the experience. I have recommended her several times in the past and recently.
Thank you,
Carlee Last name removed
Julie and Amber did a wonderful job helping our family and brother find his long term care facility. they really helped cut through the difficult process of navigating the whole senior living process for us.
I give them much thanks from everyone in pour family.
I highly recommend to all families dealing with senior placement decisions
Kaelyn was very kind and knowledgeable. She helped me find the best memory care facility for my mom.
Personal attention
Amber was great to work with and she found the perfect place for my mom.
We were helping oue family member locate and move to an assisted living. This was accomplished. The process: my reaching out and first contact to Care Patrol via email happened in January and our family member moved on March 18.
We first learned the name of Care Patrol from the neurologist who met with our relative.
I then searched for it on the Internet and sent a detailed description of our need. Response to that email was quick. In our following correspondence, she helped me learn more about the role CPatrol plays.
We, four family member helpers, all live in far distant cities. It was tremendously helpful having your Care Patrol, guide who is familiar with what is available in the Milwaukee area. She also provided education we needed about assisted living facilities, ie, what the care levels are, what care levels each facility offered so our loved one could live there thru the end of their life, and generally helped find places that would work the best for our family member.
She helped to narrow down the search to about six or seven places and then provided printouts of what services, prices, etc were associated with each. As we searched more, that list narrowed to three or four.
We chose to tour three that seemed promising. She made the arrangements to visit each place. We then traveled from our distant home with knowledge that there was a plan in place. She did a first visit in our relatives home and talked with us and our relative. Then we toured three places on two different days.
Once at these facilities, it was great to have a chaperone of sorts. She knew questions to ask that we would not have been aware of. In one place she saw when we arrived , we had been told to meet in the wrong level of care facility and she knew who to contact and took us to the correct area.
After touring the first three places, our family member was better able to articulate what they saw as most important to them. Before these tours it was all nebulous. The tours made it real, and helped focus what we should pay attention to. It came up that being close to church, attended for 20 years, was a criteria of high importance. So, this initiated a new search in a new area. We looked ourselves online, found some that looked promising, and then asked Care Patrol about these three. She checked them out and was able to rule out the ones that would not work. She then arranged a tour at the facility that seemed like it would work. It turns out to be the place our family member decided to move.
So, all in all, it was great to have the help in this huge endeavor.
Had all the information on assisted living, and able to help with the visit arrangements.
Lee was great and really listened to my needs and was patient to help me find the right care for my dad.
Niki Alban was simply amazing during a very difficult time. Her expertise of what my mom needed was spot on. She proactively reached out, followed up and answered all of my questions. This is such a wonderful service and I am so grateful it, and Niki, were available. I don't know what I would have done for mom without her and CarePatrol.
They did excellent work. It was fast and efficient. We thought it would take a long time, but I'm already in my new home!
The handled the vetting process which is so very important when you're in crisis.
Although I worked with CarePatrol for a short period of time due to our circumstances, I am not sure how I would have navigated finding placement for my dad in a timely manner without CarePatrol. It greatly reduced my stress during a challenging time. Erin was kind and provided a wealth of information that provided me with knowledge and guidance.
Discovered options we wouldn't of found using carepatrol
Very personable
So nice to have a place to go to navigate such a big life change! We were so happy to have that guidance and help!