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Customer Testimonials
Great service
The service department performed my annual bike maintenance in an expeditious and professional manner.
Personal, attentive service can’t be beat!
Keep renting
It’s fun to try different bikes
Great staff and service
I have only shopped there once but i can tell you that they have good selection of bikes and their staff was very nice .
The staff at Bike Mart are the best! I bought my first road bike and the staff was very knowledgeable and helped me make the right choice for my first bike. I really appreciated that they spent the time to teach me about a few of my options and what would work best for me. They weren’t pushy or just trying to make a sale, it felt like they genuinely cared about their customer’s experience.
Very pleasant and knowledgeable staff
Quick turnaround
Brian (and the other employee whose name I forgot) were awesome. Had me bring my bike into the store because I asked if y’all had an air pump. I stopped in with my buddy as we were cruisin the Trinity.
Those gents were very friendly and just simply chatted with us. No sales pitch….no look of “if you ain’t buyin, you need to be flyin”.
Very handy location and great staff.
Will be back for sure.
Very nice store and great people!
Great shoe selection and lots of great bikes to look at
Very friendly...very knowledgable and willing to inverstigate any answer for a question that I had. Blown away by overall experience I had at this shop. If they were closer to me, I would frequent them a lot more.
Salesman were very helpful without being too pushy. They made sure we got the right bike without trying to sell us more than we needed.
Great selection
Great service
Great sunglasses!
You had something in stock, or could get it from another store.
Get those 10s
Good and very helpful
The service is awesome. They got right to my bikes and took care of everything. This is where I will take all my bikes for service and buy my accessories.
The staff very pleasant and incredibly helpful. They assisted in finding the product and even put it on my bike while I waited. Great service!
Clarity on work to be done.
Honesty on what you can / can't do.
Prompt notification when work finished.
Knowledgeable personnel in the service department.
The basics.
Variety of brands and products. Friendly service.
Very nice people very helpful
Good, quick, honest assessment on necessary bike repairs. No pressure and no upselling from mechanic.
variety of brands if bikes
I was quoted $300 to have EACH wheel serviced and nipples replaced by a local bike chain. Aubrey was upfront and honest and did BOTH wheels for less than a third of the price quoted above. He didn’t try to sell me on anything or upsell me -what he quoted was what it was. Great job all around!
Good service and kindness people
Service was outstanding, my sales person James was very helping. The service department was quick to service may new bike.
Although I wasn't approached when I started looking around, once I got someone's attention, they were very thorough and got me what I needed. Adjusted the bike for me and helped get the merchandise to my vehicle. I'll be back in 6 months for a tune up.