Customer Testimonials

Friendly helpful and knowledgeable staff. If your staff treats me with respect and I feel like I’m a valued customer then I’ll always be a loyal customer

Bike Mart has a wide selection and variety of different brands of bike components and accessories.

Great service.

Very knowledgeable and great customer service.

Bike mart has a good selection of products and the staff is very friendly!

Wry helpful staff and great selection

They fixed two stroller tires quickly and efficiently.

The team is fantastic.

Friendly staff. Good consultation on bike upgrade. Excellent work. Fair pricing. Ready much sooner that expected.

Good selection of bikes.

They were so friendly and knowledgeable about my services.

Glad to have you in Fort Worth.

Well, for one, you finally moved to Fort Worth which reduced my commute time to the mother ship by about an hour. That's really cool. I used to drive 5 hours to get to RBM on Coit and Campbell. Then moved to Fort Worth two years ago, which got closer but still was a chore. Thanks for meeting me part way.

The on-line ordering with in-store pick-up is very convenient. If I don't see whatI need in the Fort Worth location I just order it on line.

I've been an RBM customer since before Jim Hoyte bought the business originally located at Coit and Beltline and called something else. My first bike came from there. I was probably 6 and the bike was way too big for me, but at the time, that's what you did.....

I like to see that Jim's legacy is healthy. There is no better bike store in the state of Texas, or anywhere else for that matter.

Very helpful and professional. In and and out

I found Dakota and the staff to be friendly and engaging, and very competent in caring for my bicycles. They completed their work and delivered two days early, and I am delighted with the quality of their work. I will definitely do business with them again in the future. Thanks, Dakota!

Great customer service

Great service crew!

Very knowledgeable and helpful. Reasonably priced service. Top notch.

Excellent selection of quality products. Everyone was friendly, very knowledgeable of the products and questions I had about derailleur options and helmets.

Great service. Good selection

Quick and convenient

Very personal. Helped us find the right option for our budget and helped us set everything up.

In this constrained procurement market, it is nice to have a shop that is capable of ordering parts.

Convenient location

All around wonderful experience. Kelly was so knowledgeable, helpful, friendly and is the reason I am locked in as a customer. I left Fort Worth Cycle and Fitness with my bicycle a couple of mornings ago because they completely had no respect for my time, bike and money. FWC&F told me I needed to replace my rotor (Bike Mart confirmed that I did not) I was told so much that was not true at all for them. But! This review is not about them. It’s about my all around wonderful experience at Bike Mart. My family will make sure to use them from here on out. I trust them with my bike and doing what’s best for me and not just trying to make a buck. This is the place to go!

James And the crew did an outstanding job really appreciate their thoughtfulness and helpfulness with my bike purchase

Atmosphere mostly. The prices are too high.

Great selection, variety of choices. The staff was terrific, friendly, knowledgeable, professional and very accommodating. I made several trips trying to navigate a purchase and each time was a wonderful experience.

Aubrey and staff were awesome with helping me build my wheels - top notch!

patience and genuine interest by staff to deliver personal attention based on individual assessment for bike needs/wants. No judgement by staff as to price points and customer's choices.