Customer Testimonials

had the product I was interested in (Ergon grips) & JP took plenty of time to explain its benefits, the exact way to install, & if there was any trouble I could return them very easily

There still seems to be hesitation in my rear de-railer after the adjustment

I came in there and found exactly what I needed. I was able to try it before I purchased it as well.

Everyone is very knowledgeable and helpful. Really friendly group that always make me feel welcome.

Perfect

Quick turnaround and first-class service.

The store had all the parts I was looking for, with a great customer service.

GREAT PRODUCTS

Immediate availability and great friendly service.

Wonderful service and attention to detail. Highly recommend!

I had a lovely experience . Very good customer service. Everyone helpful and friendly. I recommitted to riding my bike morel

Great customer service!

Thanks

Prompt. And satisfactory service.

Mark was very knowledgeable and courteous!

From sales to service, RBMPH is a 10.

Exceptional service. They repaired my rim and tire in a timely manner for a reasonably price point

The variety of available products

The service department guys were exceptional. They may have felt bad for me and my 30+ year old Specialized. They had my bike in and out of there in under 24 hours. Andrew was especially wonderful, but everyone was very nice.

Everytime I go in, to any of the locations, I am greeted, treated w/ respect, and my bike is SO happy when I leave. I 💜 Bike Mart!!!!
Andrew & Matthew are outstanding (Preston Hollow)

Good service and selection

Great folks, nice store, big selection.
The way service should be.

I bought a bike rack and Mark both installed the rack AND gave me instructions around how to best use it. He did a great job! I will be back!

Ease of dropping bike off to be serviced.

Excellent customer service, great products, great industry

Very helpful and quick turn around in bike repair

Great location, good service.

Love Kevin! He spent so much time evaluating & selecting the perfect bike for me, Name removed.
I’m in love with it & ride 20+ miles every weekend. The service team was also amazing on doing a great tune up on Gary Burke’s training bike. He’s a consistent first place winner for many years in France, Italy & Spain on the 21 day tours. He rides a Colnago bike in races & they are his sponsor. He owns 181 Cycling Team & has a team of mechanics, coaches & trainers & says he absolutely loves you guys!! From worldwide comparison, that’s an amazing credit to your store & employees!

Davis was patient and helpful with my new purchase. Much appreciated.

Very helpful and friendly staff!