Bike Mart - Preston Hollow
5427 West Lovers Lane
Dallas
TX 75209
United States

Customer Testimonials

Report a concern   August 6, 2022 — Rated 10 out of 10 by R.O. Bike Mart - Preston Hollow
What do you like about our products and services?

Mark provided my wife with GREAT service with the purchase of her first road bike. He took his time and explained everything she needed to know and learn.

Report a concern   August 6, 2022 — Rated 10 out of 10 by J.F. Bike Mart - Preston Hollow
What do you like about our products and services?

I was over in your area from Shreveport, LA and thought I would stop in and see if y’all had any Sram eTap shifters for my 3T Exploro RaceMax gravel bike since I’ve been waiting so long! I met Andrew in your service department, he was great and hooked me up with the shifters and brakes!!! I brought brought my bike back over Tuesday the next week and it was ready that afternoon!!! It was so nice to visit a bike shop that has everything in stock and people that are knowledgeable and caring!!! You are my bike shop and will travel 3+ hours to bring my bike for service!!! You guys are the best!!!

Report a concern   August 5, 2022 — Rated 10 out of 10 by L.Q. Bike Mart - Preston Hollow
What do you like about our products and services?

Got eBike serviced.
Very helpful staff. Fair price and job done correctly and quick.

Keep up the good work.
Cheers!

Report a concern   August 5, 2022 — Rated 10 out of 10 by R.G. Bike Mart - Preston Hollow
What do you like about our products and services?

Clean store with an easy to follow layout!

Report a concern   August 4, 2022 — Rated 10 out of 10 by S.L. Bike Mart - Preston Hollow
What do you like about our products and services?

Great service staff with quick turnaround.

Report a concern   August 4, 2022 — Rated 10 out of 10 by J.M. Bike Mart - Preston Hollow
What do you like about our products and services?

Sales guy was knowledgeable, and helpful with setting up the new bike for my wife as well as suggesting a few additional items needed to help maintain the bike. Was very friendly and informative.

Report a concern   August 3, 2022 — Rated 9 out of 10 by J.J. Bike Mart - Preston Hollow
What do you like about our products and services?

I live in the neighborhood (Devonshire) and had a flat tire while riding my bike. I walked a few blocks to your store on Lovers Lane, which is the first time I have been in the store since you opened here. Your staff was fantastic! They were personable, changed the tire (it was old), and got me in and out in no time. I really appreciated the fast and friendly service and will be a customer from here on. Thanks. JVJ

Report a concern   August 3, 2022 — Rated 10 out of 10 by V.N. Bike Mart - Preston Hollow
What do you like about our products and services?

Solid service and timely service at bike repair shop.

Report a concern   August 2, 2022 — Rated 10 out of 10 by W.E. Bike Mart - Preston Hollow
What do you like about our products and services?

Great friendly service!!! Knowledgeable!!

Report a concern   August 2, 2022 — Rated 10 out of 10 by J.Q. Bike Mart - Preston Hollow
What do you like about our products and services?

Nice place for shopping, very friendly service.

Report a concern   August 2, 2022 — Rated 10 out of 10 by S.W. Bike Mart - Preston Hollow
What do you like about our products and services?

Great service

Report a concern   August 1, 2022 — Rated 10 out of 10 by D.H. Bike Mart - Preston Hollow
What do you like about our products and services?

Pete, the General Manager was excellent. He made my wife (first time bike buyer) feel very comfortable and not rushed at all. The whole staff that assisted in looking at bikes, adding accessories on (after we purchased), and answering questions were extremely friendly and knowledgeable. Definitely recommend this store to everyone.

Report a concern   August 1, 2022 — Rated 10 out of 10 by J.E. Bike Mart - Preston Hollow
What do you like about our products and services?

Products, staff & service.

Report a concern   July 31, 2022 — Rated 10 out of 10 by D.K. Bike Mart - Preston Hollow
What do you like about our products and services?

Mark was very helpful! He explained all the ins and outs of the bikes. Very friendly, nice to meet people like Mark. That's probably why he's been employed there for 17 yrs. He loves what he does and it shows.

Report a concern   July 31, 2022 — Rated 10 out of 10 by D.B.R. Bike Mart - Preston Hollow
What do you like about our products and services?

Knowledgeable, helpful, friendly

Report a concern   July 31, 2022 — Rated 10 out of 10 by L.R.K. Bike Mart - Preston Hollow
What do you like about our products and services?

Amazing customer service from Davis!

Report a concern   July 31, 2022 — Rated 10 out of 10 by V.A.A.M. Bike Mart - Preston Hollow
What do you like about our products and services?

Incredibly convenient and professional courteous service! The day I called about bike pick up and repair they came right away. And as soon as they said it was ready they came right back with the bikes! I highly recommend this bike store and shop for all of your biking needs

Report a concern   July 31, 2022 — Rated 10 out of 10 by M.M. Bike Mart - Preston Hollow
What do you like about our products and services?

Personalized service

Report a concern   July 31, 2022 — Rated 10 out of 10 by A.B. Bike Mart - Preston Hollow
What do you like about our products and services?

Great service and communication as always!

Report a concern   July 31, 2022 — Rated 10 out of 10 by E.H. Bike Mart - Preston Hollow
What do you like about our products and services?

Marc was great to work with, knowledgeable and helpful.

Report a concern   July 31, 2022 — Rated 10 out of 10 by M.T. Bike Mart - Preston Hollow
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   July 29, 2022 — Rated 10 out of 10 by C.S. Bike Mart - Preston Hollow
What do you like about our products and services?

Pete was very knowledgeable and helpful. Got exactly what I needed with quick and friendly service.

Report a concern   July 28, 2022 — Rated 10 out of 10 by M.S. Bike Mart - Preston Hollow
What do you like about our products and services?

Yes .. great service

Report a concern   July 28, 2022 — Rated 10 out of 10 by L.B. Bike Mart - Preston Hollow
What do you like about our products and services?

Helpful and attentive staff, large selection of merchandise in a variety of sizes, items clearly displayed

Report a concern   July 27, 2022 — Rated 10 out of 10 by M.H. Bike Mart - Preston Hollow
What do you like about our products and services?

I appreciated how friendly the store employees were.

Report a concern   July 27, 2022 — Rated 9 out of 10 by M.S. Bike Mart - Preston Hollow
What do you like about our products and services?

The customer service was helpful, knowledgeable, and efficient. It is always nice to be able to get your questions answered and be directed to the right products to meet your needs in an efficient, professional, and friendly way -- and that's what I've consistently experienced at this store.

Report a concern   July 25, 2022 — Rated 10 out of 10 by L.L. Bike Mart - Preston Hollow
What do you like about our products and services?

Great followup!

Report a concern   July 25, 2022 — Rated 10 out of 10 by H.D.W. Bike Mart - Preston Hollow
What do you like about our products and services?

fRIENDLY, QUICK, KNOWLEDGEABLE

Report a concern   July 25, 2022 — Rated 10 out of 10 by F.K. Bike Mart - Preston Hollow
What do you like about our products and services?

The service was great! The location on Lover's Lane is great!

Report a concern   July 23, 2022 — Rated 10 out of 10 by L.S. Bike Mart - Preston Hollow
What do you like about our products and services?

Something change at this store

I have been a long customer for RBM

But service at the Campbell location was “Bike Elitist”

If you don’t look like a 140# and 300+ FTP you were neglected

Now I have experienced two pleasent welcoming to the store

First I was in need of air from a flat tire

Great service

Now Alex gave great customer service empathy to service it soon and bike came out as never had feeled it

Kudos for the team !

Leo Last name removed


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