Customer Testimonials

Friendly and honest staff

I needed to rent a road bike last minute and bike mart came through! The bike was great and I enjoyed riding it. The price was reasonable. Travis helped make it a great experience!

Excellent service from bike service team

Always so efficient and nice. Thank you for all your help

Everyone I spoke with was very helpful.

You guys are awesome! Repeat customer. Love your new Preston Hollow store!

Great assistance at the store, fast service, and items needed are always in stock.

Great service and knowledgable people.

Excellent, quick service.

The team communicated the repair

Always friendly and you have almost everything in stock when I come shopping or looking for service for my bicycle.

Everyone is so helpful!

Bike I purchased a year ago is great. Service flawless.

My wife and I were recently in Dallas for a family event. As cyclists and former Dallas residents, we thought it would be fun to rent bikes and ride around White Rock lake with one of local friends - as we used to do. I contacted Richardson Bike Mart (RBM) at Preston Hollow and reserved the bikes. It was simple and quite reasonable $$. Although we rented to from Preston Hollow, we wanted to pick up the bikes at the White Rock location. They took care of everything! When we got to WR location, the bikes were there and ready to go! They were able to accommodate us with great [new] bikes, and clip pedals and helmets. All we needed to bring was our bike shoes. Everyone at RBM was super friendly and helpful. I would absolutely recommend RBM for any out of town guests looking to rent bikes - and any locals looking for a great bike shop experience. Thanks RBM! We'll be back!

I would like to thank Yan for his excellent service. He was knowledgeable, friendly, and helpful. I would highly recommend Bike Mart to anyone who needs bike repairs or service.

Friendly service

Great, fast and friendly service!!

Everything was first rate

1. I love how closer you are to me (lovers and inwood).
2. I love that you were able to work on my bike and had a QUiCK turn around.
3. I love that your staff is always friendly and very knowledgeable.
4. I like the assortment of products you have in your store.

Convenient location.

I was able to get useful help from someone who actually used the products.

Great staff, great location. Always eager to help.

Great selection and friendly customer service!

I appreciate Kevin for helping with this purchase and my trade in. Kevin showed me some great options and I ended up selecting a Giant which I am enjoying very much. Thank you. Name removed

Friendly service

We purchased 2 bikes here over Memorial Day weekend and we absolutely love them! Exactly what we needed for the level of cyclist we are. Mark was such a big help! Great variety and knowledgeable staff members!

Very helpful and friendly

Mark was great. Hopefully, my son’s new bike will be great too. Thank you.

Friendly and informative

Easy and great service for kids