Customer Testimonials
Your people are very friendly and try to help in any way they can. You can work with them as long as you explain your situation, they will try to help with a solution that is best for both of you. The service is excellent.
Reliable services
Great customer service team in the Woodhull office. Very friendly and responsive to any questions or concerns that I may have. They are great ambassadors for Griffith Energy!
You are very prompt about delivery and sending repairmen if needed.
Customer service is great and very timely in solving issues. Everything is great about the company and it’s service.
Employees are always available. They have been very professional and considerate to all my needs and questions over the many years I have been their customer. You can trust them. That means a lot today!! I have recommended them many times to friends. :) Rise' Nichols
Our delivery man is always friendly. We have never had to call for a delivery of fuel, he comes regularly.
We have been Griffith Energy customers for many, many, many years and have never run out of oil or propane. They have always accommodated our special needs with just a phone call. A person always answers the phone and I can have an understandable conversation. A great place to do business.
The products work very well. The service is excellent. All the employees with whom I have interacted have been positive, helpful, and courteous!
Employees are knowledgeable & quick to help in any emergency.
They're always here at the same day of week. We use wood for the winter; the Griffith Energy has ready to fill my tanks when we switch.
Service is fast and professional.
Friendly and professional
05-07-19-Talked to First name removed gave survey a 10 because service man who came out did a very thorough job and I did not ask for e-mail address-
Prompness
05-06-19-PCM-Talked to Betsy gave survey a 9 because she has always been treated with great respect and I did not ask for e-mail address-
I don’t have to worry when we go to our vacation place if we’ll have LP. I’m confident it’s taken care of. Thank you
people thus far have been pleasent and the gas keeps me warm.
We want a competitive price for an extended period of time for our purchasing group
This has been the case most of the time
Customers can be confused by the requirement to estimate the number of
gallons that they use per year
Customers do not like to be charged a high price after the heating season
The management & employees have tried to be helpful
I am available to discuss the subject at Phone number removed or Email address removed
Very helpful staff who took their time to answer all my questions and ensure all my needs were met
quick response.
They come when needed especially in an emergency!
04-15-19-PCM-Talked to First name removed gave survey a 9 or 10 because they have always given good service and I did not ask for e-mail address-
Promtp service and answers to questions.
The delivery man comes as scheduled and is nice to my rambunctious 100 lb dog.
Customer service is great. When I call it is like an old fashioned conversation with some one from your home town. I am treated well.
Service is great. Cost is high.
Been a customer for many years and have rarely had a problem, but when I do have to call,
my concerns are answered quickly and efficiently. Great company!!
04-05-19-PCM-Talked to First name removed gave survey a 9 because they just had a technician come out after hours and everything was okay and I did not ask for e-mail address-
04-02-19-PCM-Talked to First name removed gave survey a 9 because in-laws were there when they set it up and they were very pleased and I did not ask for e-mail address-
The service is prompt and the employees are knowledgeable and friendly.