Customer Testimonials
They try and get your fuel and the workers take time to talk to you
Products and services are great in the Watertown area, but the billing and payments departments aren't always on the same page. This is not a big issue when I can call the local office.
My fuel is always delivered on time and at a good price
Always great service!
Your organization in the Watertown New York store takes great care of their customers. The prices are comparable or better than others companies that provide the same products and services.
Easy
Quick service and courteous
Good prices and prompt quality service
Fast 24 hour emergency service available. Available on the weekends. My furnace stopped working Saturday morning and a tech was there by 9:00am to fix it.
i like to actually speak with a rep. I dont want a calling tree or someone not in my local office
Very dependable!
Very friendly and prompt customer service.
timely
I like that you offer a contract in the spring for the following heating season. You can lock in a good per gallon price and not have to worry. The automatic delivery of propane is a nice feature as well.
I like that I can call and I am treated very kindly , they are fast and reliable they go above and beyond to help their customers
Was on time and professional
the service and the people are very helpfull and top notch
We are very happy!
We have been very happy with your delivery service, customer service and price of propane.
Knowledgeable friendly staff. Services priced competitively. Very pleased with the services they provide.
Courteous office
Responsive service
Good pricing
Safety conscience
Responsive service, and the ability to monitor the tanks on-line.
Some feedback for consideration:
1. As a 6 year pre-buy customer, offer a "loyal customer " discount is a great incentive.
2. Save some envelopes and invoice paper when delivering to pre-buy customers, we only need the delivery ticket left.
I wish the prices were better or there was a way as a retiree to lock in the price. Once a month payment on a fixed income can be hard. Especially in the Winter Months.
Very efficient.
The secretaries are helpful and cordial and a pleasure to do business with.
Good customer service.
Nice people to do business with.
Griffith is a wonderful local business. Their drivers and furnace technicians are always professional. If we have issues with our furnace, they are very timely to respond.
You are very reliable and your staff is pleasant.
Good customer service