Customer Testimonials
Responsive service, and the ability to monitor the tanks on-line.
Some feedback for consideration:
1. As a 6 year pre-buy customer, offer a "loyal customer " discount is a great incentive.
2. Save some envelopes and invoice paper when delivering to pre-buy customers, we only need the delivery ticket left.
I wish the prices were better or there was a way as a retiree to lock in the price. Once a month payment on a fixed income can be hard. Especially in the Winter Months.
Very efficient.
The secretaries are helpful and cordial and a pleasure to do business with.
Good customer service.
Nice people to do business with.
Griffith is a wonderful local business. Their drivers and furnace technicians are always professional. If we have issues with our furnace, they are very timely to respond.
You are very reliable and your staff is pleasant.
Very friendly and helpful staff. Very understanding and take their time to explain the answer to your questions. Prompt delivery of propane.
Reliable service
Great service and good prices.never run out of propane.best deliver man ever.
The lady contacted by phone was very friendly and helpful.
Your pricing is reasonable, customer service is friendly and helpful and Angelo, who delivered the tank, was courteous and efficient.
Quick service, friendly employees
Service has been very prompt & courteous
Very responsive. Technician inspecting the furnace was friendly and efficient.
very cooperative deals
Batching deliveries to Grindstone Island. Sharing barging costs.
Very good efficient service -automatically!!
Efficient & friendly services
All my energy needs and service for my equipment is all taken care of in one place, at fair price. The girls in office are GREAT, SPECIAL THANKS to Jane Miller in Watertown office, if I have problem or question I talk to her, and is taken care of on the spot, I tell other griffith customers the same , and they have had same experience when dealing with her , very professional and knowledgeable, all fuel company's could take a lesson from her learn how to deal with customers on phone. .
The tech wad really nice.
Always a delivery as fast as I call
Prompt delivery, great online experience. Website is easy to navigate and convenient.
Great service by an excellent service tech.
friendly, efficient and knowledgable.
The service is excellent
Great service!
Very happy that we were able to switch propane companies so quickly and before we left for our winter home. The tank and propane were delivered within just a few days after making the call!

Courteous office
Responsive service
Good pricing
Safety conscience