Customer Testimonials
We found the staff to be friendly and kind. They understood our money situation and worked with us so we were not out in the cold. Fast response time on the phone and in delivering. Thank you very much!
Friendly service- knowledgeable people.
Friendly, prompt service. I have been a customer for many years and would not switch to another company.
Timely service.
You have always taken good care of me and my 2nd home / lake home in terms of ensuring that I have adequate propane supply when I am not there (winter months primarily). I appreciate that. I have confidence in my supply and that my billing is accurate.
Consistent delivery.
The delivery service is excellent, especially with the cellular tank level meter.
Not as happy with: Dropped servicing and annual inspection of furnace
When I requested a stake-out in 2021 prior to underground electric service to garage, only one copper propane line was staked. Electrician dug up two others. Fortunately electrician turned off at the tank before digging.
Then it took a few days to have the propane lines repaired. Seemed sloppy and quite dangerous. All propane lines were installed by Phelps Sungas.
Good pre buy program
Excellent Service
The customer service is outstanding!
Automatic filling. Fair prices.
My delivery is taken care of on time and if I have any concerns they are handled
You always keep my tanks full.
All your employees are always so nice!
Very responsive and reliable service.
you're very prompt on deliverying service
We always get fill ups on time. The person who fills the tank is always friendly and respectful of the property. I believe we have been customers for more than 20 years, so that relationship is built solidly on mutual respect. Thank you.
efficient, reliable, pre-pay option, monitored tanks with website access to account data
Good service!
I am able to ask questions to a real person and they are helpful with concerns and helping me to save money.
Good service but sometimes the is bad accounting as far as keeping track of the deliveries.
First you locked in our rates, which helped tremendously. So far we've gotten our fill fairly quickly, though we did call this last time and catch the driver who drove past and missed us. But he soon returned.
You are always there to deliver before we run out!
Good service. Very helpful office staff
We're satisfied with our service. We appreciate being able to lock in fuel costs.
Always courteous and helpful!
Timely, great customer service.
Good service. We appreciate the work it takes to deliver gas up on our hill in the winter months.
The delivery is always timely. They keep good track of our needs, and we never have to call for our propane.
They have phenomenal customer service!