Customer Testimonials
The staff from the clerical to delivery staff have provided us with great service.
We have received great service over the years. Everyone is helpful and courteous. I have always received prompt response to any questions. Thank you.
We get great service and the guys and office staff are always willing and able to get our issues settled asap
Everything always were at my home asap if I had a problem. Definitely recommend Phelps too my friends and family
Service, Pricing,and Staff.
dependable, delivery men always friendly.
Never any concern that we will run out of propane.
We just had a couple of tanks set for our pole barn. They did a great job,nice and neat installation. They were very though with all safety checks and all questions I had. Great job!! Also anytime I call the office they are very helpful.
The service is good and comes on time and worked with the sales person to get our best price prepaid.
Delivery was prompt and driver was polite and professional AND the bill was a tad high but not as high as I expected.
They come when I call. They take my payment. Saves me a stamp. Truckers are polite.
Local
We like how we don't have to worry about a delivery of propane when needed. Also when we have either a question or need to talk with office personnel, they are always knowledgeable and very friendly. This makes it a pleasant experience speaking to someone on the phone which is rare these days.
service is excellent, as is pricing and staff i deal with
Very reliable service and competitive price.
Automatic delivery. One less thing I have to keep track of
We appreciate the pretty opportunity.
Your customer service folks in your Geneva NY office are great! Always a pleasure and they have been able to resolve any issue. Your field staff are great as well. We revelry had our tank moved in anticipation of an extension to the house. We have been very pleased with the service from your staff.
Great service
Dependable knowledgeable and professional personal
Great customer service my
Reliability
Always fill when needed
Prompt service and courteous staff.
Low cost annual buy and digital tank level readout plus auto fills
I have spoken to 3-4 different associates in the last week about how I can lock in and receive a good rate for 2Phone number removed propane. I did not receive the email with the new contract so called today to find out what the story was. All seems to be good now except the person I talked to this morning said I could go to the Geneva Cross RD. office and hand in the signed contract. I drove there, which is 45 min. round trip, and the office was closed for COVID. I called from my car and did get advice on what to do. There was no drop box to be found so mailing seem to be the only way to go. My service for 24 years has been good up until this small issue. I have always prepaid for the year but finances and now being a widow made that not possible. I believe the plan I am signed up for will be the best and the rep, did help with the decision.
fast service
Always friendly service
The people that work here are very friendly and I have never had a problem getting propane or running out.
Great service and friendly employee's who go the extra mile.