Client Testimonials
The gentleman who came and cleaned was very pleasant and asked if I wanted anything else done after he was finished. He also was very considerate and always put on booties to protect my floors. He also asked about the military service and we recieved a discount. I appreciate all he did. I liked the fact that no chemicals were used on the floor. I thought the price was high compared to other carpet cleaning companies.
When done properly(my 1st cleaning last week was inadequate) I live the "like new" look and feel of your cleaning technique! The gentleman(so meant to remember his name!) that came out again that evening did and outstanding job!
The 2 men that did the work came on time (in fact they were a little early). They said it would take an hour and it did take an hour. The carpet dried quickly. We were very pleased with their work. There was an additional charge for neutralizing the carpet for pets, but they were very thorough in their explanation as to why. Your prices are a little higher, but it's quality work and the 2 men that came had excellent customer service. It was worth it :)
The look of the carpets and the fresh smell! Chris was great!
The serviceman was very cooperative and hard-working. He had great product knowledge. We were very pleased with the cleaning results!
The gentleman who clean my carpet was very kind, he was careful with my possessions. He took his time and did the job right. I was very satisfied with the way my carpets look and feel I will call you again. Thanks for the great job!
The business model the clearly shows respect of a person's home and, what I would like to believe, is no residue left on the carpeting. House respect is demonstrated in the dress of the technicians (long sleeved undershirt with collared button down over it), correctly fitting pants (often with belt), wearing booties in the home, corner protectors. The technicians (and this is my third use of company services) use the cleaning options in a manner that optimizes the final bill; it seems the technicians find a way to provide great service for the most fair price or minor savings.
Zeorez is more expensive than any other cleaning service I've used (which has been about 6 in the Omaha area over the years). I'll pay more for what I perceive as a good customer service business model and more than satisfactory outcome of service.
It dries quickly, and you can see the difference immediately. Paul Lahowetz came out and fixed the areas that I had complained about, and he has great customer service skills, and I would recommend him as the tech to ask for. Thank you
friendly, efficient and carpet looks great
The great service.
I liked the fact there was no residue after the cleaning. My Technician Paul was awesome about explaining the process of Zerorez. He was very informative!
the service has been fantastic. I was unhappy with my first visit and they came back. I was still not happy but received a call from the manager who had cleaned my carpets a year ago. He came out and re-did the carpets for a third time and I was much happier. I am now very satisfied.
No residue :)
Grout cleaning restored my tile and grout to like new
One area that was done the carpet is 14 years old and it's builder grade carpet. It doesn't look like brand new carpet but it does look very good. I have already told 2 friends that I would recommend they use you to get their carpets cleaned.
I love the really clean carpets I have..with no harsh chemicals and no crunchiness!
Chemical free
Quality and effectiveness of the cleaning
Zerorez completely lives up to it's reputation we have cats and greasey boots and you got it clean and no smell. Can't say enough good things!
They were quick, friendly and left my house smelling good!
Very good and efficient work. Nice personnel.
They were polite. They explained everything with us and did a great job.
I loved the clean fresh smell. We were pleased customers.
Everyone was really helpful and nice. The carpet looks very nice and clean.
On time, great customer service and most importantly, the carpets look great!
The carpets are very clean and the service was excellent.
I thought Nathan Riddle was very good at his job and was very courteous. He explained the process and did it in a very timely fashion.
When we had a concern over several spots in the carpet the showed up after cleaning, Paul returned a cleaned those areas again under the 30 day guarantee program. He was professional and did an outstanding job.
Their workers were on time and explained their process and cost before they started the cleaning process. My rugs looked almost new again for threir age.
the crew was very professional explained exactly what was going to be done. and did a great job.
Your team members take pride in what they do. I was impressed with Chris and Troy's professionalism as well as the wall corner guards that are used to prevent any scrapes or scuffs by the equipment. The commercial is true, after cleaning, the carpet feels great on your sock feet!