Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   October 26, 2023 — Rated 10 out of 10 by N.G. Northstar Bicycle Company
What do you like about our products and services?

Good prices

Report a concern   October 26, 2023 — Rated 9 out of 10 by A.M. Northstar Bicycle Company
What do you like about our products and services?

Prices were great. Service was good when i called. I had to call because online my address kept getting rejected.

Report a concern   October 26, 2023 — Rated 10 out of 10 by N.K. Northstar Bicycle Company
What do you like about our products and services?

Great communication

Report a concern   October 23, 2023 — Rated 10 out of 10 by D.A. Northstar Bicycle Company
What do you like about our products and services?

Knowledgeable staff and good selection of products
Report a concern   October 22, 2023 — Rated 10 out of 10 by A.B. Northstar Bicycle Company
What do you like about our products and services?

Excellent

Report a concern   October 21, 2023 — Rated 10 out of 10 by A.W. Northstar Bicycle Company
What do you like about our products and services?

The service guys are great. Everyone else seems nice too but I don't talk to them as much.
Report a concern   October 21, 2023 — Rated 10 out of 10 by M.A.L. Northstar Bicycle Company
What do you like about our products and services?

They dont have the product i bought because it was backorder at the e13 , they make me a better pedal for the same price and make it verry easy

Report a concern   October 21, 2023 — Rated 10 out of 10 by J.C.R. Northstar Bicycle Company
What do you like about our products and services?

My product is brand new and I haven’t really had a chance to give it a good try. Everyone in the Cranbrook shop was very helpful and very knowledgeable.
Report a concern   October 20, 2023 — Rated 10 out of 10 by R.W. Northstar Bicycle Company
What do you like about our products and services?

I always buy stuff on sale so you had a good discount on tires.
Report a concern   October 20, 2023 — Rated 9 out of 10 by D.H. Northstar Bicycle Company
What do you like about our products and services?

great service .

Report a concern   October 17, 2023 — Rated 10 out of 10 by N.L. Northstar Bicycle Company
What do you like about our products and services?

Excellent customer service and friendly staff ready and willing to help.
Report a concern   October 16, 2023 — Rated 10 out of 10 by R.B. Northstar Bicycle Company
What do you like about our products and services?

Friendly staff and lots of different options when it comes to products.

Report a concern   October 16, 2023 — Rated 10 out of 10 by R.R. Northstar Bicycle Company
What do you like about our products and services?

You have a great shop. I come in periodically for maintenance or to browse and I'm always greeted warmly and treated well.

Kudos to Ryan, Luc, and the rest of the crew.

It's also nice to see a shop in Cranbrook with this much selection too.

Report a concern   October 14, 2023 — Rated 10 out of 10 by C.K. Northstar Bicycle Company
What do you like about our products and services?

I found a mountain bike stem that local shops didn't have at a third the price they were charging to order it. Plus the one I got here was a reputable brand. Very pleased!
Report a concern   October 13, 2023 — Rated 10 out of 10 by P.C. Northstar Bicycle Company
What do you like about our products and services?

very good service
Report a concern   October 13, 2023 — Rated 10 out of 10 by T.T. Northstar Bicycle Company
What do you like about our products and services?

nice bag at a good price and free and quick shipping

Report a concern   October 13, 2023 — Rated 10 out of 10 by S.R. Northstar Bicycle Company
What do you like about our products and services?

God prices, fast and easy online ordering, tracking number provided for shipments.

Well done!
Report a concern   October 13, 2023 — Rated 10 out of 10 by D.R. Northstar Bicycle Company
What do you like about our products and services?

I got a bike computer. The price reduction was amazing and it was shipped overnight by FedEx - for free. Amazing! Will recommend in future and will use again! Thank you!
Report a concern   October 12, 2023 — Rated 10 out of 10 by R.L. Northstar Bicycle Company
What do you like about our products and services?

Customer service was top notch! Rarely have I had a great customer service experience after thirty years buying bicycles and parts in Canada . Tara from Northstar Bicycles was very professional and quick to respond. I would highly recommend this store to anyone I know.

Report a concern   October 11, 2023 — Rated 10 out of 10 by G.B. Northstar Bicycle Company
What do you like about our products and services?

good communication about ordering and shipping. competitive pricing

Report a concern   October 11, 2023 — Rated 10 out of 10 by G.P. Northstar Bicycle Company
What do you like about our products and services?

Great products and service. Fast shipping. Thanks!
Report a concern   October 11, 2023 — Rated 10 out of 10 by J.G. Northstar Bicycle Company
What do you like about our products and services?

Everything

Report a concern   October 9, 2023 — Rated 10 out of 10 by A.K. Northstar Bicycle Company
What do you like about our products and services?

The people working at the store were all very helpful and took the time to explain why my purchase, the bike, would be best for me.

Treated me like a real customer, not just a sale.

Very appreciated
Report a concern   October 7, 2023 — Rated 10 out of 10 by D.B. Northstar Bicycle Company
What do you like about our products and services?

The variety of products you have and prices on sale items.

Report a concern   October 7, 2023 — Rated 10 out of 10 by S.J. Northstar Bicycle Company
What do you like about our products and services?

Really great personal service! Highly value their customers. Wide variety of quality products! Excellent all around!
Report a concern   October 7, 2023 — Rated 10 out of 10 by K.E. Northstar Bicycle Company
What do you like about our products and services?

There was a mistake with my item, the wrong model was sent, a replacement was immediately sent out. Amazing customer service, thank you so much!
Report a concern   October 6, 2023 — Rated 10 out of 10 by S.L. Northstar Bicycle Company
What do you like about our products and services?

Good price on items I bought. Fast shipping.
Report a concern   October 5, 2023 — Rated 10 out of 10 by R.C. Northstar Bicycle Company
What do you like about our products and services?

Amazing service! So impressed with the company!

Report a concern   October 5, 2023 — Rated 10 out of 10 by J.P. Northstar Bicycle Company
What do you like about our products and services?

Quick shipping and great selection of bike tools!
Report a concern   October 4, 2023 — Rated 10 out of 10 by C.A. Northstar Bicycle Company
What do you like about our products and services?

Excellent customer service!!!
Had an issue with picking up my order in-store, Tara called me right away and made rush arrangements to ship to my work as I live 5 hours away from the store. This was above and beyond my expectations 😊

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