Customer Testimonials

Good communication, quick and resolved solutions easy

Pricing was very good and you're in Canada

The bike I selected (Trek Elmondo) was a perfect match with my needs and pocketbook.
Luc was outstanding at answering my questions with honest answers. Getting facts when my question was not in his expertise.
It was a very positive shopping experience!

Great prices, quality gear and friendly, helpful staff!

Customer service on the phone was excellent regarding my online order question for stock availability and when the sale ends.

Very good sale prices. Prompt reply to emails. Would use this company in future.

Great selection of gear that I was searching for! Love that it’s a “local” B.C. company that I can support. They are also quick to reply to my email about my order. Thanks folks at Northstar!

All good

What a fantastic team at NorthStar. Ryan, Luc and the whole team were unreadable support for my on line purchase of not one but two Trek Rail 9.7’s. They supported all my questions and made suggestions for accessories. The purchase was a process but all the hiccups aside they were great to deal with and I would definitely recommend purchasing from NorthStar Chilliwack for sure.
Sincerely
First name removed B

Thanks for the quick service

I liked the great service I received. Very polite and knowledgeable. Service has to be number one and it was

I now have bought 2 Trek bikes from the store. The sales staff are very helpful.

Helpful attentive staff. Willing to put in extra effort to address customer requests.

Great service & fast shipping

Great & efficient service

Good quality. Reasonable price.

Exellent service , very friendly staff

Great selection, competitive prices, friendly staff

Quick shipping
Properly packaged
Easy site to navigate

Good service and afriendy staff

Great staff researched info for me. Dealt with the two owners and a salesperson. Amazing experience. Well run shop. Thanks for working with us.

Quality, efficient, friendly, knowledgeable

Good price. Shipping was a little delayed.

Lightning fast delivery and perfect packaging. I'm very happy thank you 😊

products like i wish and super services

we do appreachiate your exellent repair service and the fact that you offer service on all bike no matter where it was purchased.
I have a very old bike and am glad to have it serviced at your place.
I will definitely look into buying a new bike next spring.
You are the place i will go for any bike matter and have recommended it to my friends already
Thanks a lot .😎 Bea

Not sure about your products because I haven’t received them yet but Terra was amazingly helpful & I enjoyed the conversation we had. Also, anyone who has answered the phone had been very helpful, courteous, polite & friendly

Fast shipping and good selection

Fast delivery and good price

I didn’t expect you use Fedex Priority Overnight, which is very nice!