Customer Testimonials
What I needed was there & service great
Very friendly and helpful staff. You can speak directly to the mechanic who services / repairs your bike as well.
Fantastic attentive and accommodating service. Well done.
I really enjoyed the service from that really nice and pretty Kenneth bloke he seemed really smart and really good at ice hockey and a really talented mr manager
Owning TREK always - back when Lemond was affiliated as well..
Good practical advice
The service from Emily was awesome
Prompt service and guidance
The product is excellent. The service was particularly good. Both Nick on the Saturday when we were choosing the bike and Emily on Monday when we finalised the purchase were friendly, communicative, knowledgeable and prepared to listen to our needs and direct us toward the most appropriate bike and associated gear.
Friendly and helpful Staff
Sales staff were informed about products and attentive.
Product was delivered on time and in showroom condition.
Very helpful to modify my bike to suite my needs.
Very helpful, awesome customer service!
The bikes are great, and the in-store service is cheerful and knowledgeable.
Everything I need for my bike
Great service and very helpful with any information given.
Proud owner of a new Domane SL7 e-tap. After a weeks riding the carbon creaked an groaned. I called the shop, dropped the bike in. Headset rebuilt and lubed up and a sheath popped over one of the cables routed through the headset and frame. Great job. The only sound now is the hum of carbon on tarmac. Thanks guys.
Great range of products and range of pricing
Was served by two people on different occasions and the customer service was above and beyond
Great knowledge of there products also
Knowledge and helpful
Amazing service, from first inquiry to delivery. Everyone went beyond our expectations, we will be highly recommending you to everyone.
Good product at a good price
The staff at Trek Bennetts Green are some of the most impressive I have come across in terms of customer and after sales service. Emily is particularly impressive.
Professional, interested, great vibe, attentive.
Knowledgeable and helpful service
Efficient and timely warranty service
Products are great, prices are reasonable , customer service is excellent!!!
Good bikes and stock in store
Helpful Staff. Great product. Also appreciate the discount on helmets and other gear.
Friendly service
Great service , very friendly & helpful staff 👌