Customer Testimonials
Great people, communication and services.
Best bike shop in town by far!
Love Trek equipment. Well made and the customer service in the shop was so good. Super friendly hand helpful. My new favourite bike shop. Trek Bennets Green, NSW! I genuinely don’t personally know anyone in the shop and it was my first time walking in but this is my honest impression by the service I got.
Helpful and knowledgeable staff
Great service and great bikes!
Great set covid safe…
Staff are so supportive
Fantastic service and advice and very friendly, helpful staff. Thank you.
Ultra friendly, efficient and knowledgeable
Best bike mechanics around
Emily was fantastic. Very helpful, friendly and knowledgeable. She understood that I'm not a cyclist and was able to explain things in a way I could understand. Buying a bike is a big financial investment (I bought 1 for me and 1 for my son) so it was nice to feel that I could ask any questions I needed to feel like qi was making the right choice.
Great service from Ken
Personalised physio bike fitment was fantastic
Your products are the same as everyone else's, so that is not your point of difference, but the young fella that helped me out was excellent.
Staff are always very friendly, attentive and helpful which is the complete opposite to "other" local Trek dealer
Excellent customer service - friendly staff with a great range of bikes and accessories.
Great service and products. Really appreciate the help the staff provide in making purchases
Fantastic customer support and friendly service!
Good staff whos product knowledge is good good range of stuff fair prices.
Friendly and helpful staff. Good stock of products.
Brand new customer so I'd say by the high standards of customer service. I would highly suggest family and friends to visit your stores. I dealt with Ken through the whole process. Purchasing a bike for our grand nephew First name removed. Who is 11. Worked a payment plan. I felt welcomed every time I walked into business . BTW store is super cool. We will be back for the next child. Ty JoJo
Great professional customer service
Had the bike we wanted for our son, ordered online, call the next day, brother in law picked up. Couldn’t have been easier as a purchaser or seller.
Thanks
Great products baked up by great service.
Great value and quality products.
Friendly
Excellent service even when they are very busy. Outstanding Team
Great service and hospitality
friendly and helpful staff. really happy with my bike and the advice i was given. really good.
The Team @ trek BG have been fantastic!
I had a bingle on the bike and they got me back on the road within a day.
Great team and customer service.
Service was great and staff were pleasant.
Outstanding service, on home delivery
Professional, knowledgeable and super efficient, made the purchase process so easy.