Customer Testimonials
Friendly service
Friendly and helpful
Fast reliable service
Staff have always been friendly and helpful
Great service and friendly staff
Good service - thanks
Bikes were delivered on time and allowed us to continue with plans to travel away for weekend 12th Feb All dealings were handled very well. Very happy with look & feel of bikes.
Great service and hospitality and great products. Cheers
Awesome service, very helpful and friendly. My son loves the bike
Professional, knowledgeable and super efficient, made the purchase process so easy.
Great people, communication and services.
Best bike shop in town by far!
Love Trek equipment. Well made and the customer service in the shop was so good. Super friendly hand helpful. My new favourite bike shop. Trek Bennets Green, NSW! I genuinely don’t personally know anyone in the shop and it was my first time walking in but this is my honest impression by the service I got.
Helpful and knowledgeable staff
Great service and great bikes!
Great set covid safe…
Staff are so supportive
Fantastic service and advice and very friendly, helpful staff. Thank you.
Ultra friendly, efficient and knowledgeable
Best bike mechanics around
Emily was fantastic. Very helpful, friendly and knowledgeable. She understood that I'm not a cyclist and was able to explain things in a way I could understand. Buying a bike is a big financial investment (I bought 1 for me and 1 for my son) so it was nice to feel that I could ask any questions I needed to feel like qi was making the right choice.
Great service from Ken
Personalised physio bike fitment was fantastic
Your products are the same as everyone else's, so that is not your point of difference, but the young fella that helped me out was excellent.
Staff are always very friendly, attentive and helpful which is the complete opposite to "other" local Trek dealer
Excellent customer service - friendly staff with a great range of bikes and accessories.
Great service and products. Really appreciate the help the staff provide in making purchases
Fantastic customer support and friendly service!
Good staff whos product knowledge is good good range of stuff fair prices.
Friendly and helpful staff. Good stock of products.
Brand new customer so I'd say by the high standards of customer service. I would highly suggest family and friends to visit your stores. I dealt with Ken through the whole process. Purchasing a bike for our grand nephew First name removed. Who is 11. Worked a payment plan. I felt welcomed every time I walked into business . BTW store is super cool. We will be back for the next child. Ty JoJo
Great professional customer service

Helpful Staff. Great product. Also appreciate the discount on helmets and other gear.