Customer Testimonials
I love visiting Trek at Bennet’s Green!
Ken always makes the time to make me feel valued and is happy to explain all the ins and outs of each individual model.
This time he helped my choose some entry level road shoes and as a novice rider, no question was too silly for him.
Thanks again for your help Ken!
The team are great! Always happy to help out and order something in if its not in stock. Absolute Lords
Efficient and friendly staff that were able to supply good information and advice.
Good price, Friendly service quick
Staff were very helpful, friendly and knowledgeable l.
Super impressed with the high level of service and the communication from Emily keeping me informed as I waited for my new bike. Well done guys !!
We bought 2 Verve’s nearly 3 years ago and are very happy with them.
Great staff who take time and care and don’t oversell.
Staff are very helpful and took the time to ensure I got the bike that suited my needs
Personal attention. All receipts in my file.
I like the availability if bicycle helmets in my size and preferred colour.
Great store, staff are awesome and I always tell my friends to go there also
Service was excellent knowledgeable friendly staff
Had my bike serviced three months prior and it was like riding a new bike again.
Thanks again Guy’s
Products are strong reliable that shows with warranty and service that has great knowledge of the products in store with excellent customer service
Amazing service! So helpful. Will be back.
Every staff member I dealt with provided excellent service and advice. Outstanding
Efficient and knowledgable.great to deal.with.
Best advice, responsive service and great mechanical support.
Easy to deal with and friendly
Customer service was awesome - friendly and knowledgeable.
Great friendly and knowledgeable staff
Charlie was great. Friendly professional service.
Excellent service.
Professional and very knowledgeable staff.
Customer service is exemplary with sales assistants having a thorough understanding of products on sale.
The lady serving me was absolutely amazing. Quite honestly, it was the best customer service i've ever had in Australia. She was super enthusiastic, supportive and took the time to make sure I was happy with my bike and accessories. I cannot remember her name, but she transacted my Fx2 in blue on Saturday.
Great staff and service
We came in with our small children who are whirlwinds at the best of times. The young man who served us was incredibly patient and kind with our kids. His name was Charlie.
He also provided us very good advice on kids helmets, bikes and safety gear.
Couldn’t be more pleased with the service he provided.
Trek Bontrager are a solid reliable brand. Great design, great range. The store is world class. Great layout and fantastic range given the pandemic supply struggles. I have a trek checkpoint. Any parts and bits will be ordered through this store.
Love my trek bikes. The customer service was great, very knowledgeable staff who where eager to help.
Speed and efficiency and service