- Phone: 630.324.8400
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19974 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are knowledgeable and helpful.
I like that you are always looking for fresh ideas on how to get business for everyone, the realtors and the affiliates.
Fast response to questions and guidance when in need.
I like how you consistently send informative information via email.
Very easy to work with
Great Training offered. Lots of information provided on the website. Wonderful and helpful staff.
Thanks so much
mls
Have live reception
you allow unqualified brokers to operate
Everything was handled professionally, quickly, and service was friendly.
Mainstreet does answer your questions and helps you if you need it.
range of services, price
I love the response received from inquiries. I feel like the association is there for me and not vice versa. I like the classes as well. BUT I dont like being sold anything in the classes.
User friendly and easy to navigate.
I was told that my account would be updated and the first time late fee would be waived. Neither were done and I almost had a $250 fine from MRED due to lack of photos on a listing that I could not access. Hoping this does not happen again.
Great customer service very helpful personnel.
Responsiveness to questions. Friendly staff.
THERE HAVE BEEN MANY IMPROVEMENTS AND THEY ARE HUMEROUSLY KEEPING US INFORMED OF THESE.
THE EFFICIENCY
I can call and usually get an answer to my question immediately. I also like the education provided, I need to take more advantage of this.
Friendly staff and helpfulness of services
Lots to offer in terms of classes and CE and also use of technology :)
They are prompt, knowledgeable, and cheerful.
Always quick professional responses to any questions.
Had some difficulty with the people in the Sentrilock department. Did not respond to messages left and did not give me the information I was requesting.
staff, service and cost value
It would be hard to recommend MOR to a friend or associate who wasn't making Real Estate their full-time career. Many people get their licenses in evening and weekend classes and since most of our customers also work during the day, real estate is often not a 9 to 5 business. Offering classes and webinars almost exclusively during traditional work hours without remote access that could allow members to attend remotely and not have to drive to an office or even log in and follow along on their lunch break has made it hard to enrich my real estate career without having to abandon my day job.
Quick prompt and knowledgeable
Education offered and support
Very Helpful.