Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21249 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 31, 2014 — Rated 9 out of 10 by L.Y. Mainstreet Organization of Realtors®
What do you like about our association services?

Today I had an inquiry regarding contracts and forms on the Board site. My question was addressed promptly, and follow-up was accomplished: new form was added.
I felt staff bwas responsive anmd effective.
Report a concern   December 31, 2014 — Rated 10 out of 10 by J.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything is great from getting questions answered to the quality of classes offered.
Report a concern   December 31, 2014 — Rated 10 out of 10 by N.J. Mainstreet Organization of Realtors®
What do you like about our association services?

1 LIKE DENISE TROST, THIS YOUNG LADY IS SO HELPFUL, MAINSTREET
IS LUCKY TO HAVE HER.
Report a concern   December 31, 2014 — Rated 10 out of 10 by Linda Carrasco Mainstreet Organization of Realtors®
What do you like about our association services?

friendly, fast service from entire staff.
Report a concern   December 31, 2014 — Rated 10 out of 10 by L.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything is good.
Report a concern   December 31, 2014 — Rated 10 out of 10 by G.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful in finding forms, education, etc.
Report a concern   December 31, 2014 — Rated 10 out of 10 by C.P. Mainstreet Organization of Realtors®
What do you like about our association services?

great customer service!
Report a concern   December 31, 2014 — Rated 10 out of 10 by N.D. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything.
Report a concern   December 30, 2014 — Rated 10 out of 10 by Peggy Seiling Mainstreet Organization of Realtors®
What do you like about our association services?

I like the fact that it's easy to pass recorded messages and talk to a real person!
Report a concern   December 30, 2014 — Rated 10 out of 10 by Kr Zabielski Mainstreet Organization of Realtors®
What do you like about our association services?

Customer service
Report a concern   December 30, 2014 — Rated 10 out of 10 by Richard Conte Mainstreet Organization of Realtors®
What do you like about our association services?

The quality of the people and their effort to help and resolve issues
Report a concern   December 30, 2014 — Rated 10 out of 10 by L.F. Mainstreet Organization of Realtors®
What do you like about our association services?

they are easy to use on line
Report a concern   December 30, 2014 — Rated 9 out of 10 by Robert Bogs Mainstreet Organization of Realtors®
What do you like about our association services?

Continuing Education opportunities , Web Site access, convenient office sites, quetions answered quickly.
Report a concern   December 30, 2014 — Rated 8 out of 10 by D.T. Mainstreet Organization of Realtors®
What could we do to improve?

Move dues payment away from holiday season.
Report a concern   December 30, 2014 — Rated 0 out of 10 by A.T. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You are adopting NAR's "citation policy" which I find offensive, oppressive and nothing more than a way to generate money for the association. You have in effect stripped a members "due process" rights away in favor of some perceived attempt to generate more ethics complaints to clear up the industry of unethical behavior. IAR's presentation on the subject made it sound as if there were hundreds of thousands of unethical Realtors roaming the streets like Zombies, spewing unethical behavior like a virus on each other and the public. In reality, very few Realtors engage in such behavior and the system currently in place affording a member maximum due process rights works fine. Shame on you.
Report a concern   December 30, 2014 — Rated 9 out of 10 by S.N. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the website, it's very helpful to find any documents. Also, when I call the customer service I always get swift answer.
Report a concern   December 30, 2014 — Rated 10 out of 10 by H.F. Mainstreet Organization of Realtors®
What do you like about our association services?

Any question or problem is responded to in a timely manner.
Report a concern   December 30, 2014 — Rated 10 out of 10 by E.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Commitment to agents.
Report a concern   December 30, 2014 — Rated 5 out of 10 by M.K. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Other boards are more active with their members, offer more assistance and charge a little less. I originally joined bc of mike manno who no longer is there.
Report a concern   December 29, 2014 — Rated 10 out of 10 by Joan Wiaduck Mainstreet Organization of Realtors®
What do you like about our association services?

very quick response to questions and problems
Report a concern   December 29, 2014 — Rated 0 out of 10 by S.E. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I don't understand how you help me at all
Report a concern   December 29, 2014 — Rated 10 out of 10 by P.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick response time to questions. Good training offerings.
Report a concern   December 29, 2014 — Rated 10 out of 10 by J.U. Mainstreet Organization of Realtors®
What do you like about our association services?

It flexible and functional
Report a concern   December 29, 2014 — Rated 10 out of 10 by M.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Not much today. I left 2 voice mails with Membership to get information for a new agent I was signing up at 12:30 today. NO ONE called me back.
Report a concern   December 29, 2014 — Rated 9 out of 10 by M.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Very friendly
Report a concern   December 29, 2014 — Rated 6 out of 10 by D.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I feel fees are entirely too high and they are continously increasing and should be split up as far as due dates, and not be due around the holiday time.
Report a concern   December 29, 2014 — Rated 10 out of 10 by Elizabeth Downen Mainstreet Organization of Realtors®
What do you like about our association services?

Response time is terrific!
Report a concern   December 29, 2014 — Rated 10 out of 10 by Jim Trudeau Mainstreet Organization of Realtors®
What do you like about our association services?

Quick, efficient, approachable
Report a concern   December 29, 2014 — Rated 10 out of 10 by J.W. Mainstreet Organization of Realtors®
What do you like about our association services?

I enjoy how simplified and user friendly their services are.
Report a concern   December 29, 2014 — Rated 10 out of 10 by D.L.O.R. Mainstreet Organization of Realtors®
What do you like about our association services?

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