based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Direct information regarding what is important.
Prompt responses to questions.
I needed help with printing out a form and it took 4 phone calls and some persistence on my part that someone there help me by printing out a form and faxing it to me. In the first place since so many people are no longer using legal size paper the form should be made available to us on letter size. This is the first time I've contacted MORE for help with these forms and at first I was told they couldn't fax me a form. If I had not insisted they would have been glad to NOT HELP. So, no, I am not pleased with the service.
Classes being offered are in to may locations.
Employees and staff always very helpful and friendly. Website easy to navigate. Thank you for that! In the world of the web it's nice to find a website that is very user friendly.
Good resources available on-line.
Quick responses
You cover all possible services that I would want to use or subscribe to.
Friendly, prompt, knowledgeable, reasonable costs.
Very friendly and helpful. Thank You!!:)
Helpful and timely in answering questions
Just feel that any changes that have been made over the years have been negative.
excellent selection of classes and a professional staff.
I like the speedy response I get when I email or call in for assistance. I like the helpful and knowledgeable representatives at the Association.
The education classes,keeping us up to date on topics
You can usually get questions answered in a short period of time.
Friendly, professional.
Whenever I have had a question regarding anything with my company,licensing, Continuing Education etc...Mainstreet has always helped me immediately. All staff in all departments are very helpful and courteous.
Sentrilock, one codes, and the individual who is the GO TO PERSON for Sentrilock.
It has been very difficult to find and schedule the post 30 hour courses via your site.
I have never, ever run into someone who was not friendly and helpful!!! Wonderful Staff!!!
You are doing fine- I guess. I'm sorry but this is a silly question. We don't have a choice in "working with you"
Friendly and ever helpful!!!
Professional, knowledgeable, education / training offerings and convenient.
Staff is friendly and responsive.
The association had been very responsive. The service of the associates at headquarters is great!
Offer total info services for agents and are always working on improvemnts
Mainstreet has always been very helpful with any questions or concerns I have had. The website is easy to find any information about my account, education, or contracts I need. It's very easy to use.
Consistently available and responsive to members needs.

Our association offers continuing Ed classes, they are helpful with any questions that we may have.