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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything! From the staff to the seminars to the events, MORe is top notch!
Readily available
communications
Sentrilock - the cards were a great idea but the rules are not the same for all boards - we are borderline in location to a board that still allows one day codes - therefore it mean we either sacrifice the safety of Sentrilock or have to run and meet agents to show - what is good for one should be good for all
Got the answer I needed RIGHT AWAY
I recently received my managing brokers license and opened an office. The process of submitting the documents both to the Mainstreet office and the state of Illinois was a bit challenging for me. I received a lot of help from Christi Hernandez and I feel without her help, the process would have been more difficult. Christi was extremely patient with me and gave me a tremendous amount of support. I will continue my relationship with Mainstreet because of the excellent customer service and because of people like Christi Hernandez. Thank you !!
Your accounting department both for the agents and the office is very poor in their correspondence and billing practices. Call me at Phone number removed my name is Steve Last name removed managing broker if you would like to talk to me. I am contemplating switching to CAR.
friendly, knowledgeable
Education
You have a wonderful, helpful and knowledgeable staff. Also love all the classes offered.
Offer lockboxs, instead of the agents having to buy their own.
Classes, events, services. Everything!
Mainstreet Organization of Realtors offers a wide range of continuing education options at affordable prices.
still not happy about the owners of our listings not having the opportunity to choose if they want a one day code or not.
Services, any help we need and we call them and response is quick and good.
Customer Service is excellent.
Easy to use, no real hassles. fee structure isn't terrible. easy websites
All the staff is very friendly and helpful, especially the education staff and memebership. Both my wife and I really enjoy working with Pat O'Brien, Courtney Barnard & Latrice Rone. They are not only very knowledgeable but very easy to work with. Keep up the good work ladies.
My transition form another association was nearly seamless.
It provides excellent feedback to keep us informed.
Services offered, friendliness of personnel, easy accessibility.
Adopted the Citation Policy. Also, you post the policy in email blasts, almost encouraging members to file ethics complainants against each other.
M.o.r.e. not allowing one day codes on sentri locks
The education opportunities and the nice and knowledgeable staff!
Nothing bad, nothing good. Just paying you my fee. I think I'll not notice if you disappear some day. Too much unnecessary "organizations" everywhere. IDFPR is enough.
Great overall services
Timely and accurate responses to questions/inquiries and business conducted with a high level of professionalism...all conveyed with sincere interest and caring! Mainstreet is a great team and resource.
Very helpful and responsive.
Very easy to contact and receive answers.
friendliness and efficiency