- Phone: 630.324.8400
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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Such a great source of information, tools, and educational hub for us all!
Thank you for all you do.
Consistently good service & answers to my questions
Same as my last survey, lack of classes and education options for part-time agents or those who cannot attend on weekdays. Agents who don't have weekday availability essentially get almost none of the benefits the organization provides.
I like the helpful staff. All the education I get because they provide it right here in Downers Grove for my convenience. The seminars and speakers are most of the time just excellent and informative for my business.
The system is pretty easy to navigate and the reminder emails.
Too expensive
Don't really see any benefit to it either than access to documents and I can get this through my brokerage
I think that things could be more specialized . Why do I have to execute a Radon disclosure on a third floor condo? Why a lead based paint disclosure on a condo or house built in 2003 ? Why any disclosures on a house that is abandoned and slated for demolition as what is essentially a land purchase? I deal with a number of estate properties. The owner has passed and the property has been empty and tied up in probate for years. Who signs the disclosures? The executor, three states away? The attorney? Most times it is an empty exercise with no benefit to anyone.
Our paperwork is not in keeping with our data rich world, with many descriminators. on most platforms.
What to do? Amend the rules and get a first class IT person to implement.
quick and correct responses
Personable
The associates there are always so helpful and professional. I have been working with them for 16 years, and always had a great experience with them.
The people we talk with during calls.
Everything !!
It is helpful will answering the questions.
Very well organized and provide us with easy to find and relevant information.
There are many convenient services and the employees are the BEST!
You haven't disappointed me. It is my understanding that in order to participate in the market, membership is a requirement. no need to recommend.
Whenever I need help or have a question, it's handled in one visit or one phone call.
Provides timely a through information.
Lower the dues
efficient and friendly
Always providing quality education and events. This give us the tools to be successful. Thanks.
Can you please make all the Purchase, Sale, and Rental forms that we are required to use easily FILLED IN THE BLANKS AND EMAILED to our clients for use directly from the site, so that we do NOT have to print them out all the time and then upload and then email to clients. It would save time, paper, and effort if we could copy and print them, or just easily forward them directly to clients with out having to print them out.
Quick and easy
Great people to do business with. With the exception to Kate Sax & Lynnette Mock, the staff are very nice to work with and they all (except Kate & Lynnette) go the extra mile to get the job done.
Every thing!
Maintenance is done at off peak times and the programs are reliable. The people at the help desk and in the office have always been easy to work with and get the correct answers.
Information and training provided.
All of my questions have been addressed and answered in a timely fashion
They are always up to date in all subjects !