- Phone: 630.324.8400
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based on 19786 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy and helpful
education services
They are very efficient!
Details and promptness
I think mainstreet offers many services others dont and if you want to get them it wold cost you more $$
Easy use and the staff was very nice
We understand that you no longer offer reciprocity with the Rockford Board, which I am sure most of your membership is ok with, but as we do share borders with their area, it would have been nice to be told--so I guess the answer is better communication when policy changes are made
mls
ALWAYS ANSWERS MY QUESTIONS
The staff is excellent. They are always helpful and do a great job with training.
all encompassing.
As you know, the association dues are due at the most inconvenient time of year. The big one, (now $600 or $560 and climbing) is due right before Christmas. It would be nice to have an option to pay this amount in increments rather than all at once. If this option does exist and I am unaware of it, please let me know as I would like to make a payment now. Without having that option creates unnecessary stress for the holidays and therefore a lot of unhappy members.
Been a member since 1992. Always get helpful information when and if I need to call for in for it.
We are provided with all the support we need to run a successful real estate brokerage firm. Professionalism at its best!
Good database.I am an appraiser. Would like to have a feedback button on whatever page is displayed as there are improvements to the site I would like to ask for.
Quick and easy
Great resource for needed information, training, board members and answers to questions in a timely manner.
Easily accessible for helping with questions and array of classes offered.
I am an old guy so all these new things your adding are way to fast for me. I am sure they are helpful I only wish you could just put it in a pill that i take and I would get it. All your classes are great but just cant find enough time to take them all. Thanks for you hard work and a great help desk.
Bob Last name removed
Very, professional and always ready to assist in all matters of our everyday Real Estate business
friendly and knowledgeable service.
Our association is so large it is difficult to offer members any personalized attention. There is no cure for this.
Extremely prompt with returning email, very helpful and informative. I had to buy a sentrilock lockbox and was running late got there right before 5pm and she was very helpful and nice and asked if i knew how to use it and stayed to show me how to use it (im a new agent). Excellent customer service!!
Always accessible and very knowledgeable.
Education offerings.
Very quick set up
It was a very simple process and when I had a question, it got answered quickly!
I call all the time for assistance, and the personnel there are top notch in getting me the right answers, quickly.
I used to be a member of RAFV and they billed monthly. That made it easier to budget my dues, MLS fees, etc.
Prompt service from employees.