based on 21444 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Add additional continuing ed classes north of Lake Cook Road. At the very minimum we should be able to have a video sit-in of the current classes being held at other locations.
Professional and kind to help the Broker find the information on the web page. Very patient.
Had trouble finding where to report my completion of my Ethics Requirement to you. Under my name it says "Fulfilled" but I don't know if that's for the 2015 requirement or the 2017, which I just did. I have a Managing Broker's License.
A lot of resources, everyone is willing to help, friendly, and it's great!
Education opportunities & member services
Variety of classes
Customer service, responsiveness, follow-up, training, you guys seem very organized which is fantastic!
Wide variety of resources. Timely advice from the help desk.
Payment plan for dues. Stop charging late fees. Cut us some slack on these large payments. If dues are over a couple months late okay.
Always reliable information
Lower fees
It has it all, no complains on any subject.
Their patience
Training classes and updates on legislation.
Location, Location, Location and services!
The variety of CE and the help that is always available from staff.
Whenever I call with a question or for some other reason I am never able too speak to someone in s timely manor. I am usually on a lengthy hold and then a recording comes on to leave call back info. or when I am transferred I am greeted with the message, "away from my desk", or "not in at this time". Very frustrating.
They are very helpful.
Excellent!
Very friendly and always happy to help. Thank you!
Service and working knowledge of personnel
Quick response
High quality, very comprehensive, and competitively priced or even free.
Very helpful
They're always there with the right answers to help any realtor
quick and easy resource.
Staff is very professional, always answer questions on the phone. Numerous locations for training.
Any time I have sought information or assistance in person or via the phone, I have received timely, courteous and efficient responses.
Prompt attention to my situation
lower fees :)