- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything! The help I ever need is handled professionally and politely. Absolutely the BEST!!
Name removed
#241479
Very knowledgeable staff, friendly.
The quick response to calls & problem solutions
every one is great helpful i have no complain or neither any problem. I am glad that im part of the main street association.
Thanks.
First name removed Vibha.
The number of classes that are offered. The knowledge of the subject matter
have not tried any yet
New the organization-- still learning the website.
Available & knowledgeable
responsiveness
Service par excellence- courteous and co-operative staff
Nice folks knowledgeable about the industry. Assistance available when needed.
The people and the service
Every time i have a question they are there to help. If they can't they refer me to someone that can.
Educational and very easy to navigate.
Stop raising dues every year!
Have more continuing ed. classes in Arlington Heights. Bring back the store to buy supplies.
helpfulness
Everything! From the assistance where ever needed to the professionalism, great classes and wonderful helpful staff.
Helpful and efficient.
Very helpful, great classes and wonderful staff - especially Jen Marquart. She’s my go to partner and is so knowledgeable!
Very very nice people on the other end of the phone!! Thank you for your help in a friendly and caring manner!!
All the people who I have had contact with, are very helpful..
Training and services offered
The association offers so much and stays on top of the latest and greatest! Everyone there is so helpful and knowledgeable too!
The amount of communication and available resources.
We you need them they are not for you at all
Promptness
I'm disappointed on how dues continue to rise without real benefits. I'm disappointed with the minimal customer service I received when calling in. I'm upset I was charged a late fee after attempting to pay on time. I'm unhappy with being forced to pay fees to multiple associations that I do not want to be a part of.
Very happy with the services provided by Mainstreet and the helpful nature of individuals providing the service.

Main Street is always very helpful when we call asking questions. As a newer agent, we did contract them frequently and they were able to assist and follow up with us via EMAIL. We have a great comfort level with Main Street personnel from the beginning of our real estate career and ongoing!
Name removed & Laurie Foley
Charles Rutenberg Arrow Team