based on 21456 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that all the forms we need are a click away.
I like that you have all types of training for us.
I like that everyone is very helpful when calls are made to make inquiries.
I like that the persons who teach us are the best in the business, such as Ms. Madison, etc.
I like that you encourage us to be part of many of the events put out for us.
In conclusion, you guys are very active looking for ways to make Real Estate effective.
Knowledgeable, friendly, responsive, affordable...
Prompt response
You stick it to us with fees. You hide donation fees in our invoices making it appear we have to pay the donations. You word your invoice warning to favor us to be late so you can charge fees. You never answer the phone. Your located in Illinois which is the worst state to live in and the highest taxed state in the nation.
So no I would highly recommend someone else.
Offer a grace period beyond December 1st. I can’t believe I am being gouged for $30 which is in addition to a disappointing annual fee I am forced to pay. Really $30? How can a December 5th payment merit this amount. It’s very considerate to demand a payment with a minimal grace period. Just another disappointment!
Constant late fees. You won't make any friends doing that.
Fees.
Always helpful, pleasant and efficient.
Whenever I have contacted Mainstreet for assistance, the support team has always been
very helpful. They were able to provide a solution to the problem.
Answer ?? Expeditionsly. Very pleasant personnel. Call back immediately if needed.
easy to use, informative website. helpful and knowledgeable staff to assist when i call.
Constant communication, excellent service, course offerings and kind, helpful staff.
Free events and the availability of help.
Networking and professional support
Courtesy and friendliness.
web access if easy to follow and can take CE online, as well Q/A thru the web.
Quick responses to questions, knowledgeable people who are happy to help.
fast and convenience
Automated - always fast
The staff is Great! They always make everything clear and are very helpful.
I have been a member for over 30 years! I always been happy with the MLS and the services
There are many classes and tools offered to help grow my business.
My concerns are handled quickly, courteously and efficiently.
Thanks,
The training and abundance of resources.
Always available to answer a question
I do not think I can say anything constructive. 7 was a generous score.
hopefully as the real estate Market improves so would you. Do the right thing don't worry about
your jobs. Be more creative....
Excellent Customer Service and Support
I always receive quick responses when I have a problem or question regarding Sentrilocks, ethics, forms, etc.
This Board has made every effort to support me and my Real Estate business.
It is responsive and informative.
There are a lot of great opportunities within MORE.
It is a great networking environment for realtors and affiliates.