Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 8, 2017 — Rated 10 out of 10 by S.I. Mainstreet Organization of Realtors®
What do you like about our association services?

Always there to help!

Report a concern   December 8, 2017 — Rated 10 out of 10 by A.P. Mainstreet Organization of Realtors®
What do you like about our association services?

As a new realtor, they've been very helpful for learning how everything works.

Report a concern   December 8, 2017 — Rated 10 out of 10 by S.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet Staff is the best resource and always ready to help.
Mainstreet has a lot of educational seminars and classes. Keeps realtors up to date.
Mainstreet committees are most active with fun filled creative programs for realtor networking and education.
Mainstreet offices are very conveniently located.

Report a concern   December 8, 2017 — Rated 10 out of 10 by A.M. Mainstreet Organization of Realtors®
What do you like about our association services?

There staff is always very helpful and friendly.

Report a concern   December 7, 2017 — Rated 9 out of 10 by I.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Well, I've taken my Jumpstart class at Mainstreet. I was pleasantly surprised how easy it was to find the place location wise. Also, there is something to be said about the instructor. Mrs. Madison is out of the ordinary. Knowledgeable, friendly and entertaining at the same time. I would highly recommend it.

Report a concern   December 7, 2017 — Rated 0 out of 10 by C.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I just don’t recommend anything to anyone. I am not disappointed.

Report a concern   December 7, 2017 — Rated 1 out of 10 by A.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You act more as disciplinary then helpful. Expensive. Very convoluted presentation of training and license requirements. Should be specific to the agent logged in.

Report a concern   December 7, 2017 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Very attentive. Knowledgeable.

Report a concern   December 7, 2017 — Rated 10 out of 10 by K.G. Mainstreet Organization of Realtors®
What do you like about our association services?

You have always solved
My issues whenever I needed you promptly and courtesy thank you

Report a concern   December 7, 2017 — Rated 10 out of 10 by M.D. Mainstreet Organization of Realtors®
What do you like about our association services?

I like it, is very helpful to us.

Report a concern   December 7, 2017 — Rated 10 out of 10 by V.S. Mainstreet Organization of Realtors®
What do you like about our association services?

The board has been very helpful assisting with information pertaining to the necessary forms required to move forward with transactions. as well as help with the MLS services.

Report a concern   December 7, 2017 — Rated 10 out of 10 by B.A. Mainstreet Organization of Realtors®
What do you like about our association services?

Pleasant, informed and available

Report a concern   December 7, 2017 — Rated 2 out of 10 by K.R. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Too many fines and late fees

Report a concern   December 7, 2017 — Rated 9 out of 10 by L.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Supportive when I call and have questions.

Report a concern   December 7, 2017 — Rated 10 out of 10 by H.J. Mainstreet Organization of Realtors®
What do you like about our association services?

You are always helpful.

Report a concern   December 7, 2017 — Rated 10 out of 10 by A.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Main Street is always kind an knowledgeable!

Report a concern   December 7, 2017 — Rated 10 out of 10 by K.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Staff is extremely helpful and knowledgeable. I especially value the tutorials and other training options that are available to newcomers. Questions are responded to in a very timely manner. The friendliness of the association and willingness to help is outstanding.

Report a concern   December 6, 2017 — Rated 8 out of 10 by C.C. Mainstreet Organization of Realtors®
What could we do to improve?

Just starting out so the only experience was registering. Cathy was very helpful and professional. Can’t give a 10 until I’m familiar w association.

Report a concern   December 6, 2017 — Rated 0 out of 10 by J.I. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

There are no instructions on step by step procedures or why or how or what we should be doing or how to use our membership. You just take our hard earned money. The steps only have to be some ideas. They don’t have to be some standard.

Report a concern   December 6, 2017 — Rated 10 out of 10 by E.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Training and responsive staff. Your staff is always quick to respond to all questions I have had through the years.

Report a concern   December 6, 2017 — Rated 10 out of 10 by M.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Mainstreet's Help Desk and Education Departments are two of the reasons I would recommend it to other agents. I have thought about leaving and going to another association a couple of times but every time I compare them to Mainstreet there is no comparison. I love that the MLS is updating the system to make it tech savvy.

Report a concern   December 6, 2017 — Rated 0 out of 10 by B.P. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Too expensive, and the redundancy between MRED and MORE is unneeded. Retail marketing sites are way ahead. Consolidation needed.

Report a concern   December 6, 2017 — Rated 7 out of 10 by C.A. Mainstreet Organization of Realtors®
What could we do to improve?

I appreciate the fact that we have an association. I keep my fees paid because I have to or I wouldn't be able to function- but your fees are constantly increasing. Overall, I like the fact that I have access to the MLS which is what keeps me in business.

Your organization seems to favor big real estate organizations and not the small independent ones who are just as important to the industry. I don't see where or what the benefit is if I'm not "plugged" in. Everything (tools of the trade, lockboxes, etc.) seems to costs so much.

Here is something: Is there a way we can connect to view the listings in other associations that are in the Central and Southern parts of the state of Illinois without having to join their associations and without having to look at Realtor.com?

Report a concern   December 5, 2017 — Rated 10 out of 10 by P.G. Mainstreet Organization of Realtors®
What do you like about our association services?

always helpful and willing to answer questions. Very efficient.

Report a concern   December 5, 2017 — Rated 10 out of 10 by B.A. Mainstreet Organization of Realtors®
What do you like about our association services?

There are a lot of great opportunities within MORE.
It is a great networking environment for realtors and affiliates.

Report a concern   December 5, 2017 — Rated 10 out of 10 by L.A. Mainstreet Organization of Realtors®
What do you like about our association services?

I like that all the forms we need are a click away.
I like that you have all types of training for us.
I like that everyone is very helpful when calls are made to make inquiries.
I like that the persons who teach us are the best in the business, such as Ms. Madison, etc.
I like that you encourage us to be part of many of the events put out for us.
In conclusion, you guys are very active looking for ways to make Real Estate effective.

Report a concern   December 5, 2017 — Rated 10 out of 10 by J.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledgeable, friendly, responsive, affordable...

Report a concern   December 5, 2017 — Rated 10 out of 10 by A.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt response

Report a concern   December 5, 2017 — Rated 0 out of 10 by T.P. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You stick it to us with fees. You hide donation fees in our invoices making it appear we have to pay the donations. You word your invoice warning to favor us to be late so you can charge fees. You never answer the phone. Your located in Illinois which is the worst state to live in and the highest taxed state in the nation.

So no I would highly recommend someone else.

Report a concern   December 5, 2017 — Rated 0 out of 10 by U.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Offer a grace period beyond December 1st. I can’t believe I am being gouged for $30 which is in addition to a disappointing annual fee I am forced to pay. Really $30? How can a December 5th payment merit this amount. It’s very considerate to demand a payment with a minimal grace period. Just another disappointment!


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