Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 5, 2017 — Rated 0 out of 10 by A.R. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Constant late fees. You won't make any friends doing that.
Report a concern   December 5, 2017 — Rated 6 out of 10 by D.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fees.

Report a concern   December 5, 2017 — Rated 10 out of 10 by V.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Always helpful, pleasant and efficient.

Report a concern   December 5, 2017 — Rated 10 out of 10 by J.O. Mainstreet Organization of Realtors®
What do you like about our association services?

Whenever I have contacted Mainstreet for assistance, the support team has always been
very helpful. They were able to provide a solution to the problem.
Report a concern   December 5, 2017 — Rated 10 out of 10 by V.R.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Answer ?? Expeditionsly. Very pleasant personnel. Call back immediately if needed.
Report a concern   December 5, 2017 — Rated 10 out of 10 by N.G. Mainstreet Organization of Realtors®
What do you like about our association services?

easy to use, informative website. helpful and knowledgeable staff to assist when i call.
Report a concern   December 5, 2017 — Rated 10 out of 10 by S.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Constant communication, excellent service, course offerings and kind, helpful staff.

Report a concern   December 5, 2017 — Rated 10 out of 10 by C.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Free events and the availability of help.
Report a concern   December 5, 2017 — Rated 10 out of 10 by R.F. Mainstreet Organization of Realtors®
What do you like about our association services?

Networking and professional support
Report a concern   December 5, 2017 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Courtesy and friendliness.
Report a concern   December 5, 2017 — Rated 10 out of 10 by S.H. Mainstreet Organization of Realtors®
What do you like about our association services?

web access if easy to follow and can take CE online, as well Q/A thru the web.
Report a concern   December 4, 2017 — Rated 10 out of 10 by M.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick responses to questions, knowledgeable people who are happy to help.

Report a concern   December 4, 2017 — Rated 10 out of 10 by C.W. Mainstreet Organization of Realtors®
What do you like about our association services?

fast and convenience

Report a concern   December 4, 2017 — Rated 10 out of 10 by W.W. Mainstreet Organization of Realtors®
What do you like about our association services?

Automated - always fast
Report a concern   December 4, 2017 — Rated 10 out of 10 by L.H.F. Mainstreet Organization of Realtors®
What do you like about our association services?

The staff is Great! They always make everything clear and are very helpful.
Report a concern   December 4, 2017 — Rated 10 out of 10 by N.I. Mainstreet Organization of Realtors®
What do you like about our association services?

I have been a member for over 30 years! I always been happy with the MLS and the services
There are many classes and tools offered to help grow my business.
Report a concern   December 4, 2017 — Rated 10 out of 10 by B.G. Mainstreet Organization of Realtors®
What do you like about our association services?

My concerns are handled quickly, courteously and efficiently.
Thanks,
Report a concern   December 4, 2017 — Rated 10 out of 10 by A.B. Mainstreet Organization of Realtors®
What do you like about our association services?

The training and abundance of resources.
Report a concern   December 4, 2017 — Rated 10 out of 10 by P.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Always available to answer a question
Report a concern   December 4, 2017 — Rated 7 out of 10 by V.M. Mainstreet Organization of Realtors®
What could we do to improve?

I do not think I can say anything constructive. 7 was a generous score.
hopefully as the real estate Market improves so would you. Do the right thing don't worry about
your jobs. Be more creative....
Report a concern   December 4, 2017 — Rated 10 out of 10 by W.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent Customer Service and Support

Report a concern   December 4, 2017 — Rated 10 out of 10 by T.Z. Mainstreet Organization of Realtors®
What do you like about our association services?

I always receive quick responses when I have a problem or question regarding Sentrilocks, ethics, forms, etc.

Report a concern   December 4, 2017 — Rated 10 out of 10 by L.P. Mainstreet Organization of Realtors®
What do you like about our association services?

This Board has made every effort to support me and my Real Estate business.
Report a concern   December 4, 2017 — Rated 10 out of 10 by M.K. Mainstreet Organization of Realtors®
What do you like about our association services?

It is responsive and informative.
Report a concern   December 4, 2017 — Rated 10 out of 10 by J.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Timing in response to questions. You don't have to wait to get answers, knowledge staff.
Report a concern   December 4, 2017 — Rated 5 out of 10 by J.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I don't even know what you do.
Report a concern   December 4, 2017 — Rated 0 out of 10 by S.F. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

You have sold us out to other websites that get all the benefits of our hard word and want to sell us leads! You’ve done nothing to help us and back us up! Just spent $568 for nothing!!
Report a concern   December 4, 2017 — Rated 10 out of 10 by L.T. Mainstreet Organization of Realtors®
What do you like about our association services?

Resources and available help
Report a concern   December 4, 2017 — Rated 10 out of 10 by D.G. Mainstreet Organization of Realtors®
What do you like about our association services?

Classes, programs, and quick responses to questions and concerns.
Report a concern   December 4, 2017 — Rated 1 out of 10 by D.N. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

There is no discipline with other agents. We send in complaints about incorrect information on listings - square footage, extra rooms etc and nothing ever happens.

Also to only give 50 percent credit on old lock boxes when you dictate when they are to be changed is very unprofessional.

Definitely the worst association I have been a part of in 30 years.

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