What our members think of us!

I like how nice people are, the professionalism and it's resources

customer service is great

Remember how many members you have in NORTHERN Lake county

Service

You charged me unnecessarily$250

I would have put N/A if possible. There’s really no other option that I’m aware of, so regardless of service, Mainstreet has a monopoly on my geography so there is no way to grade on a scale relative to other options.

Absolutely everything! MORe has the best resources, training, and so much more! Thank you!

I am a real estate appraiser and utilize the service for this. You have been able to aid me when necessary and I feel that your support is valuable to me.

Everything

thanks

Very Quick and helpful

Everything

Educational classes to agents current .

Classes that are offered and the helpful services to agents. Everyone is always helpful and nice.

very helpful and professional in servicing agents.

Need automated bill-pay

Great employees !!!

You are always there to assist us!

Trainings, and coordial staff but last year I was charged $25 two times as late fee though I did make payment in one or two days when you blocked me. That should not be the way to take care of new brokers. Many a broker are using other email address than their office email like me and I don't check that email that frequently, so that delay in paying happened. So I went to your office to setup automatic payment as amount is not big amount that I delay on it.

The website is easy enough to use and I can easily pay my dues online, but none of the programs or support are tailored to the needs of part-time agents. Attending any class or seminar would require me to take time off my day job and I even had to perform home surgery to repair my Sentrilock card reader a few weeks ago because I didn't have the vacation time available to get in during office hours for a replacement. I work hard to stay informed and follow the industry, but almost every bit of my real estate work happens outside normal business hours, as every agent in my office, including our managing broker, has a full-time day job. This has worked out fine for us as every one of my clients has worked full-time, too. Real estate is often not a nine-to-five job, but that's the only time help or support seem to be available outside our office. Other than access to the MLS and my Sentrilock card, my membership to MORe really doesn't provide any value for me or agents like me. I feel like I write the same thing on every one of these, but I've also heard part-time agents are often looked down on by full-timers and big producers. There are a lot of us, though, and we all pay the same dues.

Very professional very helpfully I appreciate

Sincerely
Name removed

Knowledgeable, professional, prompt, friendly and always helpful!

Always get my questions answered

I know that there has to be some way that fees are EXPECTED to be paid but I did NOT receive any "notice" that any were due. Responsibily, I know weighs on ME but a reminder might have been in order rather than an immediate fee of $25.00. I think the RealTOR PROFESSION has now become a real estate business - our ETHICS and PROFESSIONALISM were far better years ago - I watch it carefully. Am only a dues paying member so that I can keep somewhat of a 'watch' but the PROFESSIONS in our present society are NOT what they used to be - we valued a profession we practiced to primarily help people and secondly, finance our life necessities, which could be well balanced for the betterment of all - however, the 'help people' has taken a decided background to the financial goals.

Make contracts easier to type.

Staff who knows their business. They are polite and respond well to questions..

always charges me late fees even thou I pay on the due date.

The fantastic customer service !!!

I've never understood the concept of charging people more when they are late in making the payment. Realtors don't have a steady income. If they are not in a dual-income situation, it can be difficult to be Timely in paying bills. It was difficult enough to make the payment and believe it or not, $25 penalty made it even more difficult. It's not your fault, but an ounce of kindness wouldn't hurt all that much.
All that said, I love MORE.
Thank you for listening

Everything.