Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 21, 2019 — Rated 10 out of 10 by M.M. Mainstreet Organization of Realtors®
What do you like about our association services?

How professional the staff is in replying to questions

Report a concern   March 21, 2019 — Rated 10 out of 10 by T.O. Mainstreet Organization of Realtors®
What do you like about our association services?

very helpful and ALWAYS professional

Report a concern   March 21, 2019 — Rated 0 out of 10 by J.T. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Every interaction I have with staff is a disappointment (and I don't have very many). I either receive no response to questions or received rude and terse responses.

I don't expect much - but when I have a question, I don't think it's unreasonable to have it answered professionally. This association is supposed to work for me - the staff would do well to remember this.
Report a concern   March 21, 2019 — Rated 10 out of 10 by I.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful! Great instructors, variety of courses offered.

Report a concern   March 21, 2019 — Rated 8 out of 10 by A.C. Mainstreet Organization of Realtors®
What could we do to improve?

Need no improvement
Report a concern   March 21, 2019 — Rated 10 out of 10 by B.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Service

Report a concern   March 20, 2019 — Rated 10 out of 10 by K.F. Mainstreet Organization of Realtors®
What do you like about our association services?

The customer service from the staff is excellent!

Report a concern   March 20, 2019 — Rated 10 out of 10 by J.L. Mainstreet Organization of Realtors®
What do you like about our association services?

It’s easy to use!
Report a concern   March 20, 2019 — Rated 10 out of 10 by E.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Fast response
Report a concern   March 20, 2019 — Rated 7 out of 10 by C.L. Mainstreet Organization of Realtors®
What could we do to improve?

Fees are high
Report a concern   March 20, 2019 — Rated 10 out of 10 by P.J.N. Mainstreet Organization of Realtors®
What do you like about our association services?

The availability of training.
Report a concern   March 20, 2019 — Rated 10 out of 10 by Luciana Parente Mainstreet Organization of Realtors®
What do you like about our association services?

The quick response time, as well as the competent and patient staff. I have always had my questions answered promptly and with professionalism.
Report a concern   March 20, 2019 — Rated 10 out of 10 by Sheryl Allen Mainstreet Organization of Realtors®
What do you like about our association services?

Classes and nice people that work there.
Report a concern   March 20, 2019 — Rated 10 out of 10 by T.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Everything
Report a concern   March 20, 2019 — Rated 10 out of 10 by C.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Always there to help with immediate answers
Report a concern   March 20, 2019 — Rated 10 out of 10 by Samaria Palmer-Williams Mainstreet Organization of Realtors®
What do you like about our association services?

Always there to answer questions
Report a concern   March 20, 2019 — Rated 10 out of 10 by L.K. Mainstreet Organization of Realtors®
What do you like about our association services?

I love that I can ALWAYS get a human on the phone! Also very thorough with billing of dues, licenses, etc. It's so great to know someone is helping me stay on track!
Report a concern   March 20, 2019 — Rated 10 out of 10 by K.B. Mainstreet Organization of Realtors®
What do you like about our association services?

I have been a member for over 20 years

Report a concern   March 20, 2019 — Rated 10 out of 10 by D.F. Mainstreet Organization of Realtors®
What do you like about our association services?

You're just awesome! Always quick to respond and very friendly!
Report a concern   March 20, 2019 — Rated 10 out of 10 by John Carlson Mainstreet Organization of Realtors®
What do you like about our association services?

outstanding customer service
Report a concern   March 20, 2019 — Rated 10 out of 10 by E.D. Mainstreet Organization of Realtors®
What do you like about our association services?

If there is a problem, I always get help to solve it. Also, the bill paying is very efficient and easy to use—so “user friendly.”
Report a concern   March 20, 2019 — Rated 9 out of 10 by Sue O'Kane Mainstreet Organization of Realtors®
What do you like about our association services?

I always appreciate the prompt answers I get whenever I call Mainstreet. In our line of business, multi-tasking is the norm. And to have your organization in my corner to get me the answers I need to do my job in quick fashion is a BIG PLUS!
Report a concern   March 20, 2019 — Rated 10 out of 10 by Karin Gustafson Mainstreet Organization of Realtors®
What do you like about our association services?

Informative and helpful
Report a concern   March 20, 2019 — Rated 10 out of 10 by C.R. Mainstreet Organization of Realtors®
What do you like about our association services?

The staff is very knowledgable, professional and courteous! I love the wide range of classes offered throughout the year. The teachers are the best! The website is user-friendly with much information provided. Everyone at Mainstreet does an outstanding job!!!!!!! Thank you!!!!!
Report a concern   March 20, 2019 — Rated 9 out of 10 by A.R. Mainstreet Organization of Realtors®
What do you like about our association services?

Very helpful when you have questions.
Report a concern   March 20, 2019 — Rated 10 out of 10 by Susan Carey Mainstreet Organization of Realtors®
What do you like about our association services?

Calling Mainstreet for assistance is a very pleasant experience. Professional, polite, great customer service.

Report a concern   March 20, 2019 — Rated 10 out of 10 by R.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy to maneuver website
Report a concern   March 20, 2019 — Rated 10 out of 10 by Carrie Clements Mainstreet Organization of Realtors®
What do you like about our association services?

I get the answer to my questions answered quickly.
Report a concern   March 20, 2019 — Rated 10 out of 10 by E.C. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the website. I like that you are compatible with Indiana on continuing ed. I like that you are compatible with Sentrilock in Indiana.

Report a concern   March 20, 2019 — Rated 10 out of 10 by Joann Moraetes Mainstreet Organization of Realtors®
What do you like about our association services?

Excellent support and services. Professional staff always going above and beyond to assist.

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