- Phone: 630.324.8400
- Visit Website
based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too many fees. I don't remember this fee the last several years. How can we budget when we have no clue when something is due, then the schedule changes? There needs to be a monthly payment plan available so we may budget accordingly.
Efficiency
Totally everything, Thanks for the good service.
I use your services infrequently as brokerage is not the main part of my business so I don't have any real suggestions for you. Most of my calls have been about Sentrilock and at times you have to leave a message and many times do not get a return call.
great agent support
👍
Whenever I call I talk to a person. If the person I'm talking to doesn't know the answer-which is rare-they connect me to someone else. Very helpful
Your fee's and services
I think you're doing a good job of keeping us posted and providing classes.
Great
Your responsiveness and "Can Do!" attitude.
Very helpful and happy to help.
the training and informative information
Extensive services.....excellent member care......wide range of options for career development
The Early Notifications of new events
Easy to contact, always get answers and results that I need.
Always friendly and helpful
There are always a variety of training opportunities and events for association members.
How the staff is so helpful when I have a question or a problem I am trying to resolve.
Tom Passaro Baird & Warner
Do not raise any fees.
too much, benifits/perks not useful
quick and courteous
The employees that work there are very professional and do everything to accommodate you. 10*
There is lots of education & networking available to its members.
I really would like to do something about municipalities that are dictating crazy terms and overcharging especially bank owned properties - Leyden Township is great example of this....their pre-sale inspections that have nothing to do with safe/health but more on detail side like Franklin Park - Maywood - Lyons - Cicero and charging ridiculous escrows/bonds like Lyons/Bellwood etc. Also the rental registrations - 8 hours attendance on crime free seminars and paying annual inspections and having these picky inspection results is ridiculous....what are the municipalities doing for landlords - NOTHING - just overcharging and making the landlord to be responsible for everything what their tenant does...sitting 8 hours on the seminar on crime free especially if you are a licensed real estate agent is ridiculous thus you know more than they really give you and spent pretty much the whole day is waste of time. The inspections are to find details and not health/safety oriented and I do not believe they should charge any money...for what??? If they want to really help - that is what they are claiming then help shall be for free...this is just another excuse to charge extra money and therefore the rent has to be more expensive for the tenants. I am not sure how can they have so much power and do pretty much what they want.
I’ve only been a member for a few months but I appreciate the professionalism, information and opportunities that’s been offered.
Very expensive
They are very responsible and attend to your matters asap, very polite and listen to whatever you have to say.
Everyone is very helpful.
I really don,t know what you do to help me. Any additional help usually comes with an additional cost.