based on 21441 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff and volunteer leadership make me feel welcome. Everyone is so helpful and positive that I am drawn to do more things with the Association!
love them
Always can call w questions and they are always helpful
Too expensive
Quickness
Prompt answers to questions. Great support staff!
Lots of info and easy access
Keeps me informed. Quick to respond to any questions I had.
Keep our fees low and provide a way for us to communicate with staff members by email. Every time I need something, I have to call the main number.
I question was answered with no delay
This survey was sent too soon. I just joined and don’t know all MainStreet has to offer yet in order to provide a real answer. So I chose 6 which is right in the middle.
The support staff is amazing in supporting me as an affiliate member! I have been a member for 13 years and enjoy all the events and sponsorships presented to me!
Top notch professionals, training,professional standards.
On going updates to forms & contract,
Services to help agents,
Very active Government affairs committee to assist in a wide area of
Homeowner and Realtor rights
I love all the training and resources that are provided to the agents
You are a huge resource that provides training, software tools and market updates that keep Realtors ahead of the game.
Always took care of me 100%
Very helpful in answering questions.
Quick to answer always helpful
Extremely member focused. Continuously striving on how to make their members succeed. Regardless what one's brokerage offer Mainstreet offers that additional support and education that members can participate it move their business forward.
They are always there when I need them!
They always have the answers to my questions, very friendly and it seems like they really want to help!
Friendly staff
Great treating
i like More
For a large association, all questions are answered timely. Website is very user-friendly and the education department is very up to the minute and keeps us informed.
Very helpful and responsive, especially the education division.
The customer service. Caci has always been so helpful and extremely kind. As a new agent you come across some and their attitudes are poisonous. It’s so refreshing to get someone on the phone or email who shows they care!!
Reduce the cost, be efficient.
Would like to have access to Realist. Much more user friendly than remine
I appreciate how helpful everyone is!

To have more on line tutorials for help with the systems instead of the timed webinars. The cost of the services.