- Phone: 630.324.8400
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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is very knowledgeable and helpful and very courteous
Offer many classes and send out information monthly on what us going on in the organization.
The fees are rather exorbitant. Especially for agents who don't do this full time.
The very quick response from everyone and how Absolutely nice everyone is
Close by and offers great trainings.
Friendly associates that are really interested in solving your issues
Don’t have time to attend education and don’t see much else you do
Friendly, helpful understanding.
Awesome! Would like to learn more about becoming a teacher of classes. Thanks.
the amount of information available from historical data regarding almost all communities to charts showing trends.
Ways to generate more business. Thank you.
Its average
You guys are great about answering questions and offering resources that are easy to access
I don't know why the fees are so steep! I don't feel they are necessary and I don't feel any benefit from them.
The association offers a great variety of services and the customer service is always excellent!
Always there to help when needed.
1. Education programs
2. When I need help, I get it
3. Friendly and helpful staff
Provides timely info on a regular basis.
For years it was the most advanced association in technology, customer service, legal updates, informing it members about revisions in existing laws and new laws passed.
too expensive
Why can't I print an Invoice for my records?
I've been a member for 33 years. I called for help with web page to pay my dues and the serve met expectations.
Great support and information system is easy to use.
Most of the time things are very good but just when you and your agents get used to things, you change them and not always for the best.
Easy to reach and always answer any questions I have. Do a great job with continuing education classes.
Site is easy to use
You are doing a great job and supportive. Keep up the good work.
You are always available to help.
The staff is always helpful and professional. The events allow members to come together and network. Great training classes offered.
They are always very helpful and nice