- Phone: 704-380-2708
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Customer Testimonials
Very friendly and super helpful when I went in. I was originally helped by Matt but when I went in to pick up my bike after it’s amazing servicing, I got helped by well everyone to get me ready for the road. It was truly an exciting experience I would recommend to anyone. Thank you Crossroads Cycling Co.
Quick turnaround time
Everything
Quality and friendly
Friendly, professional staff that will do everything they can to make a customer happy. Quality work on the repair needed for my bike.
Juan is always ready to help get what I need, taking additional steps to make sure that I, the customer, receives great service. He is a great cyclist as well!
Great product, knowledgeable staff and fair prices.
Great customer service!
Associates are always helpful, porter is a super helpful person.
Products are great, bikes are amazing and service is outstanding!
Great selection.. but mostly.. highly impressed with the customer service !!
It was my first time into the store. I needed to have two tires seated onto my wheels, after another store told me it would be a week. My wife and I have both worked in bicycle stores in the past. We were greeted by two friendly employees and within ten minutes, we were on our way. Thomas Porter was exceptional with our visit.
Reasonable price, quick service, and friendly staff
Outstanding customer service. Excellent inventory of products.
Great customer service!
Fast, efficient, friendly!
Friendly knowledgeable staff. Good selection of bikes & suporting gear.
Friendly, helpful, knowledgeable!
Fast friendly and very knowledgeable
I had warranty work done and while it was a process, the people worked hard and kept me informed of what was happening.
My favorite trek store in the east coast all the Guys are great very helpful and knowledgeable the owner is a great guy and rider
Good people to do business with
Great shop good knowledgeable people.
Fast friendly service as always. Not to mention good conversation with a welcoming atmosphere.
Good service from Todd and David as well..Took care of my situation asi I waited ....Much appreciated First name removed
Todd, Tina, and Zak were all very friendly and helpful. They replaced stroller tires for me and did a wonderful job and also showed me and explained some bikes I was interested in. Thanks so much!
Excellent service, very knowledgeable. Good selection of bikes.
Great experience buying my bike. Knowledgable and very friendly staff
Very good service and quality. Always a joy to stop in.

Juan (The sales rep) that helped me was friendly, knowledgeable and help me to select the best product for my needs