- Phone: 704-380-2708
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Customer Testimonials
Service was exactly as advertised, and provided a level of expertise I needed to get the best bang for my buck as a new cyclist
Fast turn around and reasonable labor fees. Thank you as always for doing a great job and keeping me in the loop. Cheers!!
Great service
Friendly and knowledgeable staff, quicker than expected turn around on getting a tune up.
The staff goes out of their way to help you.
Phil! Knowledgeable, understanding, patient and helpful. And not at all pushy!
Thank you!
Best in class hospitality and service from the team at Crossroads!
Such a knowledgeable and friendly team!
Very nice experience. Very knowledgeable staff.
Thank you so much for working with me yo adjust your Trek bicycle to fit the needs of my son with a disability. I had been looking online for a few years to try to get help with our unique issue and you solved it for us in one morning! I was blessed to come upon your store and your wonderful specialist. We will forever be clients.
First name removed and Zechariah
Friendly knowledge service. Had what I needed in stock.
Great experience!
Immediate assistance when I walked in, found a replacement part for a 15 year old bike just by asking, and the part worked perfectly. Great service and will gladly be back in when I have a need.
Great sales people, friendly and informative!
Quality products and a knowledgeable staff that also rides.
Friendly staff. Very helpful
Great and efficient service by Joe. Repairs for my bike were cheaper than originally quoted, and performed very quickly. Highly recommend to anyone needing services in the area.
Very informative and knowledgeable
Courtesy and professionalism, clean and organized establishment representing top brands.
Your staff clearly knew the bike I was having serviced, didn't try to oversell me on what it needed, and had the bike back to me in just three days.
Excellent
Exceptional Service
Staff is very helpful and friendly- especially Juan. Thanks for all of your help getting my bike and extra bells and whistles all set up for me!
Straight talk, no Bull.
Competent, kind, fun...A great bike shop. Highly recommended.
I plan to write a google review and mention how excellent my bike is now after a tune up. Your mechanic is amazing. I don't think my old Diamondback mountain bike ever shifted this good, even when it was new. And he CLEANED IT! The chain and sprockets sparkle. The whole bike looks like new. Now I'm afraid not to lock it, someone may want my bike now.
Crossroads cyclery helped to get my grandson’s bike back on the road. Thanks for your quick service.
Friendly customer service & good price on the bike. Stand behind products with a free tune up after a year
They were professional and fixed my fix quickly!

As always had the items I needed to get rolling and friendly staff willing to talk and help. I've said it many time how this shop reminds me of the local shop I dealt with back in the 90s when I started riding as a teen.