- Phone: 704-380-2708
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Customer Testimonials
convenient, friendly, quick bike maintenance service
The staff is very knowledgeable and super friendly. They are always willing to above and beyond to make sure their customers are satisfied!
Great customer service and so friendly!
Brendan did a great job on my tune up. Bike riding and shifting smoothly through all gears now.
Great staff and selection at Crossroads cycling. David was very helpful with ordering my new Trek! The staff was helpful with all the accessories I needed to get going. I certainly appreciated all of the help and guidance. Very pleasant experience. Highly recommend! Thank you!
Guy helped me out with a phone mount and installation, and pointed out some local trails for while I'm in town. Was super helpful. Go Pens!
Staff was knowledgeable and friendly.
I like that the repair service was done while I waited. Very knowledgeable team, professional and personable. They are well able to serve someone who bikes competitively, for exercise or a leisure day rider. They know how to repair and maintain a bike. They stock bikes for sale as well as accessories. Very reasonably priced. Outstanding customer service.
Everything
High quality products, great service and very knowledgeable and friendly staff.
Went above and beyond to help me out
I had my mountain & road bikes tuned and new chains installed. Also new tires put on road bike. Good customer service!
Quick, friendly service. Clean, lovely store. Amazing doggie greeters. Good price.
Excellent products and services. Quality work at a fair price. Friendly and knowledgeable staff.
Friendly and services after the sell.
Always willing to special order for their customers!
The service manager was very helpful and answered all my questions and I was in and out in minutes!
Great, friendly service. Shop pups are wonderful :)
Customer service was really good. Brendan engaged in conversation with me me while he worked on my bike.
Friendly people and great service!
Always love to go in!
By far their employees make you feel like family. They never oversell or pressure you and I never get taken advantage of. They have even tried to get items from other stores if they don't have it and it's out of stock.
Customer service great, no complaints. Would definitely recommend to anyone
great job with bike maintenance program.
Very good service
Nice store environment- clean and organized.
Could use a little more “energy”, but the staff was friendly and helpful. I came is for a bike fit with Matt Clancey - my coach for many years.
I recently moved to the Lake Norman area and would like to have a “home bike shop”…
People
Love this cycle shop. I had a flat and stopped by. They took me right in, diagnosed, and fixed the issue immediately. I was back on the road. They also did a full detail service that day and had it back to me in a day.
Friendly prompt
Very professional.