The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   March 7, 2026 — Rated 10 out of 10 by L.A. Cleveland - The Parking Spot
What do you like about our services?

Quick reliable transportation . I have never worried about getting to the airport on time using this service !

Report a concern   March 7, 2026 — Rated 9 out of 10 by N.R. Baltimore - The Parking Spot North
What do you like about our services?

Just need a sign to show exit. If there is one I didnt see it in the dark :) Shuttles and the drivers were good.

Report a concern   March 7, 2026 — Rated 9 out of 10 by R.L. Philadelphia - The Parking Spot North
What do you like about our services?

The wait time from the airport is not long

Report a concern   March 7, 2026 — Rated 10 out of 10 by S.N.J. Buffalo - The Parking Spot
What do you like about our services?

Reasonable rates for the time I used your services. Easy to use the app. Quick pick up and ride to the airport. Friendly drivers on both departure and my return.

Report a concern   March 7, 2026 — Rated 10 out of 10 by L.H. Phoenix - The Parking Spot 2
What do you like about our services?

Conveince

Report a concern   March 7, 2026 — Rated 10 out of 10 by C.C. Buffalo - The Parking Spot
What do you like about our services?

We like the convenience of getting picked up immediately. The employees are friendly and helpful. The only thing we don't like how close the vehicles are to each other. We wish the lot was a little bigger. We have always parked there when flying out and have been fully satisfied.

Report a concern   March 7, 2026 — Rated 10 out of 10 by F.C. Atlanta - The Parking Spot Fly
What do you like about our services?

The driver. Nicest and most helpful individual that I have ever dealt with at any airport. He made the experience very pleasurable.

Report a concern   March 7, 2026 — Rated 10 out of 10 by R.K. Atlanta - The Parking Spot Fly
What do you like about our services?

Everything! Very concierge. Convenient, consistent, customer focused.

Report a concern   March 7, 2026 — Rated 10 out of 10 by A.K. Houston Hobby - The Parking Spot
What do you like about our services?

Claude was timely, efficient, and kind.

Report a concern   March 7, 2026 — Rated 9 out of 10 by K.D. Phoenix - The Parking Spot South
What do you like about our services?

Like the app, easy reservations, proximity to airport, friendly staff

Report a concern   March 7, 2026 — Rated 10 out of 10 by G.M. Philadelphia - The Parking Spot South
What do you like about our services?

Drop off and pick up were timely. Pleasant drivers. Convenient for me to get to and from home.

Report a concern   March 7, 2026 — Rated 9 out of 10 by K.M. Los Angeles - The Parking Spot Century
What do you like about our services?

Frequent Shuttles, easy to find location, app discounts

Report a concern   March 7, 2026 — Rated 10 out of 10 by N.W. Hartford - The Parking Spot
What do you like about our services?

Excellent customer service

Report a concern   March 7, 2026 — Rated 10 out of 10 by Steven von Oetinger Columbus - The Parking Spot
What do you like about our services?

Easy and great shuttle drivers.

Report a concern   March 7, 2026 — Rated 10 out of 10 by K.P. Kansas City - The Parking Spot
What do you like about our services?

Excellent service. Will always use in the future. Highly recommend to everyone!

Report a concern   March 7, 2026 — Rated 10 out of 10 by D.P. Kansas City - The Parking Spot
What do you like about our services?

So easy and convenient, love to reserve online, and the van is always at the airport when we come out with our baggage, we don't even have to call them. It is fast and efficient and when we arrive at The Parking Spot, someone always comes out right away to help us and tell us where to Last name removed. I like having an account where we can earn points, etc.

The ONLY negative comment I have is when we came back from our trip and went through the line that has the person at the window to help us check out, it took him a little bit of time to acknowledge that we were there, didn't say two words to us and, to me, seemed out of sorts that we came through his line instead of going to the self-serve lines. He handed my husband two waters, one of which fell to the ground and my husband tried to retrieve it but was unable to maneuver the tight space. The attendant didn't apologize, ask is we wanted another one, or react to the situation. Granted it was late when we went through (10 pm or so on March 3) and he may have been having a bad night (my husband thought that we may have woken him up). On previous trips, we've always had very friendly attendants. It wasn't a big deal at all in the grand scheme of things, but thought I would let you know.

We wouldn't choose anywhere else to Last name removed, you make it sooo easy and we really like it!

Report a concern   March 7, 2026 — Rated 10 out of 10 by Linda Couto Atlanta - The Parking Spot
What do you like about our services?

Drivers are all very nice.

Report a concern   March 7, 2026 — Rated 10 out of 10 by J.V.D.T. St. Louis - The Parking Spot East
What do you like about our services?

Easy & friedly service of drivers

Report a concern   March 7, 2026 — Rated 10 out of 10 by Jerri Comer Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Easy parking and covered and safe. Buses to pick up after getting off the plane are frequent. The price is fair and I like earning points to pay for future parking.

Report a concern   March 7, 2026 — Rated 10 out of 10 by M.M. Salt Lake City - The Parking Spot
What do you like about our services?

Easy check-in

Report a concern   March 7, 2026 — Rated 10 out of 10 by R.G. Philadelphia - The Parking Spot South
What do you like about our services?

Safe, quick shuttles, pickup right at baggage claim, fair price.

Report a concern   March 7, 2026 — Rated 10 out of 10 by D.W. Hartford - The Parking Spot
What do you like about our services?

Works the way you expect it to. App works great.

Report a concern   March 7, 2026 — Rated 10 out of 10 by R.D. St. Louis - The Parking Spot East
What do you like about our services?

It was easy and convenient to park. The bus driver was very kind and helpful and gave us a card for our return trip. The bus waited for us as advertised between doors 11 and 12. Smooth!!

Report a concern   March 7, 2026 — Rated 10 out of 10 by G.F. Denver - The Parking Spot South
What do you like about our services?

everything

Report a concern   March 7, 2026 — Rated 10 out of 10 by S.M. Philadelphia - The Parking Spot North
What do you like about our services?

I love how convenient using this facility is. My car is safe and the staff is friendly and helpful.

Report a concern   March 7, 2026 — Rated 10 out of 10 by Scott Smith Nashville - The Parking Spot
What do you like about our services?

Great Service on drop off and pick up.

Report a concern   March 7, 2026 — Rated 10 out of 10 by V.H. Philadelphia - The Parking Spot South
What do you like about our services?

Very convenient and the van going and coming no was right on time.

Report a concern   March 7, 2026 — Rated 10 out of 10 by Larry Anderson Austin - The Parking Spot East
What do you like about our services?

Very easy to use! The polite driver picks us up at the car, handles the luggage and is right there at the terminal for the return trip! And we feel that our car is safe and protected!

Report a concern   March 7, 2026 — Rated 10 out of 10 by James Wade Newark - The Parking Spot Haynes
What do you like about our services?

The entire staff is very polite and did a fantastic job for us! There were heavy snow storms, and they handled it with cool heads and were very professional. In addition, I forgot one of my bags on the shuttle bus and the staff held it for me in the Lost and Found until I could come and retrieve it. I am so thankful for their conscientiousness and help with that matter! I will always come and park my car at the parking spot.

Report a concern   March 7, 2026 — Rated 10 out of 10 by A.Y. Columbus - The Parking Spot
What do you like about our services?

Quick delivery and pickup.


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