- Phone: (312) 453-1700
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Guest Testimonials
Quick check in, easy parking, fast shuttle service. Easy to find shuttle in return, fast service and quick checkout. Parking lot was well let and safe.
Shuttle always available and help with bags. Very professional
Great service and product
Very prompt and professional!!
Everything
so easy
On time ! Everyone is so kind and helpful!
So here's the deal. I use this location for two reasons - #1, because it's what I was using before my employer told us to. #2 - because my employer told us to. :-) When I've reached out to Terry for assistance with my corporate account, well, Terry is highly responsive.
One thing that has steadily improved is the friendliness and timliness of the drivers/shuttles. The WEST shuttles sometimes seem to lagin their airport curb pick up cadence COMPARED TO the red South shuttles that cruise on by, but it has gotten so much better over the past 3-4 months. I also appreciate that when my gigantic suitcase is just too clunky for me, most drivers help. I tip no matter what, but this definitely helps.
The app is also super easy to use!
The most recent navigation signage in the parking lot while you work on construction has improved a great deal too - especially when it's late at night, as most of my work trips have me coming back when it's late and dark, it definitely helps to navigatge my exit - especially as a female traveler.
Thanks so much Parking Spot West! I'm always happy to provide feedback. I'm sure your drivers get the crappy end of the stick, and passengers are typically crabby, so PLEASE LET THEM KNOW they are appreciated!!!!!!
- Name removed
BAE Systems
Convenient, Timely, Friendly
Loyd H was THE BEST!
They are fast and efficient
Quick and efficient, no waiting!
Easy to reserve Drivers are very friendly and helpful
Convenience, price, friendly & helpful staff.
The lot is convenient to the airport. There are plenty of parking spots. The lot is well marked and plenty of lighting. The shuttles are very clean. The shuttle’s are quick to pick you up at your car and the airport. The shuttle drops you off at your car. The free bottle of water upon exiting the lot is a plus after a plane ride. The people working in the booth are very friendly. The drivers are friendly and courteous while helping with the luggage. The drivers are careful not to speed or go in and out of traffic.
The convenience, the willingness to go above and beyond to get us to the airport quickly, the pricing options (self park, covered parking, etc.) and the services like detailing available.
Quick and convenient at an affordable price.
Driver's were kind.
Great drivers.
Fast service and courteous employees
App is user friendly. & great service!
Convenience is always important. I appreciate that I can park my vehicle and get a ride to the airport.
Prompt and courteous drivers.
Promt pick up, courteous, helpful drivers.
Like the shuttle pick up and drop off and having my car ready to drive when coming back from my trip.
good access to Fwy
friendly drivers
I received a follow-up call from Nikita based on my response to a recent survey; excellent customer service!
It’s simple and fast. The drivers are very friendly.
The pick up and drop off is easy. I never wait more than 5 mins or so for shuttle from the airport back to my vehicle.
Courteous drivers