Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   April 29, 2023 — Rated 10 out of 10 by J.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Customer service was great, Owen Griffith is awesome!
Report a concern   April 28, 2023 — Rated 10 out of 10 by R.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service. Debbie was the best!!
Report a concern   April 28, 2023 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Awesome customer service! Stacy was the best!
Report a concern   April 27, 2023 — Rated 10 out of 10 by J.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service and everyone are helpful and friendly.
Report a concern   April 27, 2023 — Rated 10 out of 10 by J.N. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda Thompson was exceptional! We loved dealing with her. Amazing!

Report a concern   April 27, 2023 — Rated 10 out of 10 by F.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Your staff is always very polite and business like. They make you feel like family.

Report a concern   April 27, 2023 — Rated 10 out of 10 by N.E. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I enjoyed Melinda the sales rep. She communicated well and followed through in a timely manner.

Report a concern   April 27, 2023 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

No pushy sales people. Great products, new or used
Report a concern   April 27, 2023 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Awesome customer service! Stacy was the best!
Report a concern   April 27, 2023 — Rated 10 out of 10 by T.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The sales person Stacy Manning was extremely helpful in finding what I wanted. She was knowledgeable about each vehicle we test drove and was able to answer all our questions. We had a lot. We will definitely is Don Franklin and Stacy again!!!
Report a concern   April 26, 2023 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff
Report a concern   April 26, 2023 — Rated 10 out of 10 by M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very courteous and helpful. I couldn't ask for better service. I would recommend Don Franklin to anyone.

Report a concern   April 26, 2023 — Rated 10 out of 10 by E.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is so friendly and welcoming. I have been a repeat customer for many years. I love seeing familiar faces who I know and trust. I appreciate the fact that the staff will tell me if I need something done or not. There has been many times when I've asked if I need to change or replace something, and I'm told no. I believe that honesty is what keeps them so popular.

Report a concern   April 26, 2023 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly Folks
Report a concern   April 25, 2023 — Rated 10 out of 10 by K.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The People,,
Report a concern   April 23, 2023 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was very nice and the people were friendly, helpful and nice. Didn't take long to put on the part, they sent the wrong one the first time, but they did receive the correct one and got me right in.
Report a concern   April 21, 2023 — Rated 10 out of 10 by M.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are fast and have good service
Report a concern   April 21, 2023 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

You have a very helpful and friendly staff they always take care of me and I appreciate it even with my job the way it is they always work me in for a great service on my vehicle and I appreciate everything thank you so much
Report a concern   April 20, 2023 — Rated 10 out of 10 by P.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly professional staff, nice area to wait while having my vehicle serviced. Service was performed timely.
Report a concern   April 20, 2023 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is alway friendly and very helpful! Brandon was great to work with.

Report a concern   April 20, 2023 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service
Report a concern   April 19, 2023 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everything I told Owen Everything I wanted. How much I could pay. The millage and color I wanted. And I wanted back up ability and phone talking with no hands. In less than 24 hour he had me a car. Now that's service
I'll recommend you to everyone I meet. Thank you
Report a concern   April 19, 2023 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service , Fast ,
Very friendly prople
Report a concern   April 18, 2023 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very well organized and professional business along with the employees from the service department and sales department were excellent. The sales associate Melinda Thompson assisted me in trading my vehicle was top notch in that she was able to help me narrow down a vehicle that would work for me and my budget. She was very professional and patient with me during this process. Thank you.

Report a concern   April 18, 2023 — Rated 10 out of 10 by I.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt services
Report a concern   April 18, 2023 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The people
Report a concern   April 18, 2023 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda was phenomenal, accurate info, timely, caring, follow up, going over and above to match the preferences and needs of my family. Ease in transaction, providing the supportive documents in advance. Willing. Wholehearted.

Report a concern   April 17, 2023 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent service.

Report a concern   April 16, 2023 — Rated 10 out of 10 by V.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

convenience, wait time, friendly atmosphere ,nice facility
Report a concern   April 16, 2023 — Rated 10 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was pleasant and nice.

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