Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   August 28, 2023 — Rated 9 out of 10 by C.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff quick service

Report a concern   August 28, 2023 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good fast service
Report a concern   August 28, 2023 — Rated 10 out of 10 by J.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very personal, I tell friends all the time about how good Franklin Auto and Jason Alexander goes out of their way to accommodate their customers.

Report a concern   August 27, 2023 — Rated 10 out of 10 by D.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

no pressure
Report a concern   August 26, 2023 — Rated 10 out of 10 by R.A. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Owen was great to work with found a car that met my needs, I went to see it and bought it.
Report a concern   August 26, 2023 — Rated 10 out of 10 by R.N. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda was our sales person and she was AWESOME EVERYONE that was involved with us buying our 16 year old granddaughters first car. We along with Melinda, the staff at Don Franklin
And Lily’s friends who came from Tennessee was in the surprise for her and boy was she surprised. Thank everyone who participated in our surprise for her you made our day and her day.

Report a concern   August 26, 2023 — Rated 10 out of 10 by M.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and quick service

Report a concern   August 26, 2023 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

A1
Report a concern   August 26, 2023 — Rated 10 out of 10 by R.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was able to make an appointment for service by phone.
Report a concern   August 26, 2023 — Rated 10 out of 10 by H.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

We love our New Nissan Rouge Midnight Edition.
Melinda Thompson was our sale associate and we so appreciated everything she did!
She was so helpful and knew the answers to all of
Our questions we had!!
Report a concern   August 26, 2023 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is really friendly and helpful.
Report a concern   August 25, 2023 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Smooth drive. Take me a while to learn all the features. Really liked Melinda Thompson who sold us the vehicle!
Report a concern   August 25, 2023 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is always on point and always happens in a timely fashion. People and the service is always top notch!!!
Report a concern   August 25, 2023 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I bought my 2018 Ford Fusion from Melinda Thompson. She went above and beyond to help me find a car. She was quick to get back with me when I had question and when I told her what I wanted and what price range I needed she dove right in and didn't stop until she found me something that fit both. I would recommend anyone I know looking for a car to go see her before anyone else. If it is on a Don Franklin lot she will find it! She is fantastic to work with, and if I ever look for another vehicle she will be the one I contact!
Report a concern   August 24, 2023 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The walking us around to pick out the best car to please the customer

Report a concern   August 24, 2023 — Rated 10 out of 10 by M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service is done right and in a timely manner.
Report a concern   August 23, 2023 — Rated 9 out of 10 by G.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

customer service
Report a concern   August 23, 2023 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I love my car, I loved the friendly service and the no pressure to buy! There was No pressure to which vehicle I should purchase and Nicholas listened to all of my concerns and what I was looking for! Really impressed with Don Franklin and their team! I will be buying vehicles from there again in the future! Thank you so very much for your time and patience!

Report a concern   August 22, 2023 — Rated 10 out of 10 by S.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Brandon made the entire process quick and easy, I have always heard of horror story's with dealerships but the experience I had alleviated any of these fears. I would recommend Don Franklin to anyone looking to buy a car.
Report a concern   August 22, 2023 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everything was great!!!!
Report a concern   August 21, 2023 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Positive service, friendly atmosphere and professional communication.

Report a concern   August 21, 2023 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I was very satisfied with the customer service I received from Melinda Thompson, she was fantastic to work with and went above and beyond to help me find a vehicle that fit my needs.

Report a concern   August 21, 2023 — Rated 10 out of 10 by R.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

The friendly and professional treatment that I receive each time that I go.
Report a concern   August 19, 2023 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Professional services. Excellent service and communication
Happy with my purchase!

Report a concern   August 19, 2023 — Rated 9 out of 10 by E.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service

Report a concern   August 19, 2023 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Pleased with your service.
Report a concern   August 19, 2023 — Rated 10 out of 10 by H.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the online scheduling. Plus i didn’t have to wait long for my car to be serviced.

Report a concern   August 18, 2023 — Rated 10 out of 10 by J.S.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

So far everything is going good and I was very pleased with the Sales person Melinda Thompson.
Report a concern   August 18, 2023 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly!!!
Report a concern   August 18, 2023 — Rated 10 out of 10 by G.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Response is timely

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