Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   February 22, 2023 — Rated 10 out of 10 by B.M.B.M.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

courteous and prompt
Report a concern   February 22, 2023 — Rated 10 out of 10 by N.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

They make It very easy to buy a car.

Report a concern   February 22, 2023 — Rated 10 out of 10 by W.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice and professional service with a touch of real people thrown in. I had to take my dog with me (my setter bailed at the last minuet) when I took my car in for an oil change and service. One of the staff came over where we were setting and asked if they could get a cup of water or something for her to drink from. Now that is service.

Report a concern   February 21, 2023 — Rated 10 out of 10 by V.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service dept very friendly and cared about my wait time. Hill who worked my appointment overt caring and helping.

Report a concern   February 21, 2023 — Rated 10 out of 10 by M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Love my 2022 ford explorer and always so quick when i come in to get it serviced

Report a concern   February 21, 2023 — Rated 10 out of 10 by K.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very efficient and convenient process.

Report a concern   February 18, 2023 — Rated 10 out of 10 by K.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

We like Nissans
Report a concern   February 17, 2023 — Rated 9 out of 10 by P.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have gone here for years. They service my car when I call. Everyone has been nice to me.

Report a concern   February 17, 2023 — Rated 10 out of 10 by D.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt service, friendly associates, clean facilities, attention to customers needs and requests.
Report a concern   February 17, 2023 — Rated 10 out of 10 by J.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service
Report a concern   February 16, 2023 — Rated 9 out of 10 by M.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The rogue had the features we wanted.
Report a concern   February 16, 2023 — Rated 9 out of 10 by W.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was fast & reasonable priced. Job well done

Report a concern   February 15, 2023 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service department takes excellent care of there customers. Very friendly, and efficient.

Report a concern   February 15, 2023 — Rated 10 out of 10 by S.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Vey helpful
Report a concern   February 15, 2023 — Rated 10 out of 10 by L.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

I love the warm welcome every time I come in the door. The staff kept me informed on my vehicle's progression, and that gave me a sense of security. The whole process was smooth and easy. Great customer service by all I encountered. I will come back for future service when needed.

Report a concern   February 15, 2023 — Rated 10 out of 10 by W.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly employees

Report a concern   February 15, 2023 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Clean, professional,friendly, prompt service

Report a concern   February 15, 2023 — Rated 10 out of 10 by A.M.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I found the car I want it online. It was at another Don Franklin dealership. They brought it up here for me to look at and I bought it. They were nice and friendly explained everything good people to deal with.
Report a concern   February 14, 2023 — Rated 10 out of 10 by G.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The people

Report a concern   February 14, 2023 — Rated 9 out of 10 by L.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Even though there was no record of my having made an appointment for my oil change, I was taken care of immediately with very little wait time. I showed my confirming text message at the desk and I barely had time to drink a cup of coffee before I was ready to go!
Report a concern   February 14, 2023 — Rated 10 out of 10 by M.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are quick and they explain everything really well
Report a concern   February 13, 2023 — Rated 10 out of 10 by A.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Oil change, tire rotation and brakes checked. Didn’t take long and waiting area is nice and clean and you can see your vehicle being worked on through glass windows! Bathroom is clean!
Report a concern   February 13, 2023 — Rated 10 out of 10 by G.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service great people

Report a concern   February 10, 2023 — Rated 10 out of 10 by A.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent service and outstanding staff
Report a concern   February 10, 2023 — Rated 10 out of 10 by D.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

How helpbul you all are.
Report a concern   February 10, 2023 — Rated 10 out of 10 by S.K.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Getting in on time, no long wait, friendly customer service.
Report a concern   February 9, 2023 — Rated 10 out of 10 by P.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

My Nissan rogue was repaired from an accident an I am very happy with the service from Eddie an his staff, the lady at the desk was very helpful an kind, car parts were ordered for 3 months, which is not Nissans fault, but car was repairs in less than 2 days

Report a concern   February 9, 2023 — Rated 10 out of 10 by E.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff, easy to schedule service

Report a concern   February 9, 2023 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Personal very friendly and efficient

Report a concern   February 9, 2023 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have purchased two vehicles there in the past few years. Everyone on the staff was helpful over the course of making both purchases, and the follow up has been good as well.

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