Member Testimonials

Great staff and equipment

i like everything is clean and staff is amazing 🙌👌

Staff is very attentive to clients questions and needs.

Great staff, great equipment and clean facilities

I love the classes - Gigi, June and Etidal do a fantastic job keeping us motivated, working on correcting our form, providing modifications to the exercises and being supportive.
Numerous classes in the app show “unbooked” - it would be nice to know the name of ALL the instructors. There are numerous errors with the class listings - duplicates and you still haven’t changed the Friday class to BARRE! I hope someone works on these corrections very soon. A description of the classes in the app would be helpful.
The staff is very friendly - Brooke, Justin and Matt always offer a nice greeting. The gym is clean - especially the bathroom.
How about a small trampoline to bounce a weighted ball off of? That would be a nice addition.

Clean and friendly

Vincent’s Zumba classes are terrific. Getting a little crowded but so far manageable.

I attend June seals classes. I followed her from another gym that closed. She provides different exercises so nothing becomes routine. She monitors all of us to make sure that we are doing each exercise properly and are not going to hurt ourselves.

The facility is clean and the front desk is always friendly .

Location is close

The cleanliness

I am impressed with the equipment and that you offer a trainer. Some of the equipment I’m looking forward to learn how to use.

Everything

I like the fact that its not usually overcrowded bc ppl would rather go to planet fitness where it is cheaper but again they are crowded over there. Now for the amount that is paid at club metro considering it is more expensive it would be nice to have the bathrooms renovated/not looking old

Great selection of machines, clean restrooms, pleasant staff

The best gym ever . Very clean and in the neighborhood. Staff know you by name , and are friendly! Right next to a Starbucks.

Friendliness as well as helpfulness of all staff members

Friendly employees Plenty of equipment locker room very clean

Very nice gym and the employees are always extremely helpful and friendly!! The location is great and the gym is always clean.

Fitness factory has classes that fit my needs and instructors who care so much about every one and help them to reach their goals.

Staff friendliness and outstanding personal trainer Kristin Pudlak.
I would have given a score of 10 had it not been for the recent 50% price increase for personal training. Very disappointing.

It’s an amazing gym lots of room and equipment

The equipment is modern, there's a lot of separate spaces to workout, and it is very clean. It's a great value for your money.

Everything

Clean gym, friendly members, great selection of equipment. The one negative thing - some people talk on their cellphones on the treadmills and it's really, really annoying.

Needs to be updated but it’s a gym I’m happy with the weights

Good

Friendly staff, great equipment and very clean which is important.

everyone who works there is hospitable, clean , plenty of equipment

Pleasure to belong to this fitness locvation.

The classes you offer