Member Testimonials
Big space with lots of equipment. employees need to peruse training floor more regularly to put accessories away that lazy patrons don’t.
Also it needs to be stressed that weight plates need to be stripped off of equipment after each use.
N/a
Everything is great
Staff is very helpful. Lots of different equipment available. Clients clean the machines when they are finished exercising. A warm andfriendly environment.
Up to date equipment, friendly atmosphere, location
I love this gym! They have a wide array of equipment to use, and the front desk ladies are the nicest! Especially Nancie!!!
Availability, courtesy, equipment, location. Keep up the good work!
I like the services
This gym is awesome!!
*Plenty of equipment in excellent working condition
*Clean locker room facilities
It is very professional and state of the art equipment.
the machines are all state of the art and the upkeep is quick when they break
Clean environment, readily available equipment, high-quality classes with instructors like Kristin and Heatherlyn, all at a reasonable price.
Cleanliness of the gym, and the friendliness of staff.
Gym equipment, good. Knees more weight
easy access, good hours, spacious gym
Variety of exercise equipment, spacious workout area, knowledgeable private trainers.
It’s great
Fitness Factory has been my home for quite some time now. The paid-in-full membership option has been a great money saver for me. They went through a period with some really poor employees and management, but things have completely turned around.
Now they have a great team in place—people who greet you when you walk in, genuinely care about your progress, and make sure equipment gets fixed as quickly as possible. It’s a much better experience overall, and I’m glad to see the positive changes.
Lots of treadmills and friendly people working there. A great manager also friendly.
Outstanding selection of equipment.
Multifloored facility that is well organized.
Favorable hours of operation.
Variety of healthy drinks, snacks and other healthy options.
Pleasant and friendly staff.
Clean facility with well maintained equipment.
Friendly staff, fair pricing
No frills. Excellent work out machines. Location. Parking
Clean, space is set up properly and flows for the training session. Kind staff, and bathrooms are truly the cleanest I’ve seen.
It has everything I need, and the staff members are always friendly.
I wish you would bring back the towels the shaving raisers and replace all the old shower heads.
These are $10 -$20 items that should be maintained.
The gym is impeccably organized, and the new machines and areas are truly spectacular. However, a challenge I encounter is the abundance of people with tripods, cameras, and cell phones filming and taking pictures. They tend to use the machines extensively, making it difficult for me to complete my routine. As someone who needs to return to work and plans my gym time accordingly, it becomes frustrating when these interruptions prevent me from finishing my workout.
Great machines! nothing is ever broken and if it is, it gets taken care of right away. Hard to find that in a gym nowadays.
I really like the classes and the instructors.

Mr.Jason is always polite, caring, supportive, and professional. From day one, he has been consistently excellent!
Mr. Isaac warmly welcomes everyone with a smile, making sure that gym members feel comfortable, and shows true professionalism and care!
Thank you to the entire staff, they are all wonderful!