Customer Testimonials
Good and fast
Tony checked for termite activity inside and outside the house.
He also cleaned away spider webs on the outside, an additional service much
appreciated.
Thank you!
Quiet, efficient, communication, etc.
Very good communication and responsiveness.
Nice interaction with folks
Always thorough
Company rep very cordial and helpful.
James our service tech
Chris Calhoun is an excellent technician. He’s knowledgeable, courteous and works hard to keep our home bug free.
First it works. I have very few issues with bugs. When I do you come and spray and its done. You call in advance to let me know about the appointment. Day of, I get a call when he's on his way. He shows up on time. Does a thorough job, and is very pleasant.
Kevin very professional and does a great job
I have a phenomenal service representative. He always does great work, asks if I have any concerns, and is personable. I also appreciate that Northwest keeps the same people on my account for years now.
The young man who did our service and who is going to do our service for now on very good guy and he did a great job
Norman
Prompt in coming, thorough job, explains what’s being done and the technician is friendly, respectful and knowledgeable.
Friendly, competent employee
your employees. Wade tales care of my home and he is always great,
Everyone we've contact with, office personnel and technician is professional, friendly and responsi e to our needs.
Excellent service. Professional technician
Friendly techs and concerned about doing a good job
Always lets me
Know when they are on the way and once again when they arrive. Always calls me when treatment is completed.
You arrive on time and your treatments help control our bugs
Professional
A simple text message gets a quick response and solution.
The tech was very thorough!
Your technicians are polite and courteous. Not late for appointments, if they are running late they will call or send text messages. Prices are very competitive.
staff is helpful
Very effective treatments. Knowledgeable technicians.
Reliable, and accessible. Always a respectful technician

I have all of 3 services. Termite, insects, rats They have done a good job. The workers are very pleasant. We had some trouble getting rid of yellow jackets but I believe they have been eliminated.
I do have a problem with the annual and quarterly payments falling on the same month in the fall. I wish the termite and rat annual were in different months.